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Additional Information

Not BBB accredited

Additional Information for OpticsPlanet, Inc.

View full profile
Location of This Business
3150 Commercial Ave, Northbrook, IL 60062-1906
BBB File Opened:
8/19/2002
Years in Business:
24
Business Started:
10/12/2000
Business Started Locally:
10/12/2000
Business Incorporated:
10/12/2000
Type of Entity:
Corporation
Alternate Business Name
  • Ecentria
  • Eyewearplanet.com
  • www.Opticsforyou.com
  • Shoptics.com
  • www.Radarguns.com
  • Tactical-store.com
  • Microscopes.com
  • www.rangefinders.com
  • Night-Optics.com
  • Bushnelloptics.com
  • Dvor.com
  • Labplanet.com
Hours of Operation

Primary

M:
7:00 AM - 8:00 PM
T:
7:00 AM - 8:00 PM
W:
7:00 AM - 8:00 PM
Th:
7:00 AM - 8:00 PM
F:
7:00 AM - 8:00 PM
Sa:
9:00 AM - 5:00 PM
Su:
9:00 AM - 5:00 PM
Business Management
  • Mrs. Jessica Conoscenti, Manager
  • Ms. Yelena Cina, Director of Marketing
  • Mr. Pavel Shvartsman, President
Contact Information

Principal

  • Mrs. Jessica Conoscenti, Manager
  • Mr. Pavel Shvartsman, President

Customer Contact

  • Mrs. Jessica Conoscenti, Manager
Additional Contact Information

Fax Numbers

  • (847) 919-3003
    Other Fax

Phone Numbers

Email Addresses

Website Addresses

Additional Business Information
Advertising Review
On 2/5/2021, 2/11/2021, 2/17/2021, 2/25/2021 and 3/11/2021 BBB contacted the business concerning the absence of clear and conspicuous disclosures of the basis for the price reductions on its website. Per Section 2.2 of the BBB Code of Advertising, any time a price reduction is advertised the basis for the comparison must be clearly and conspicuously disclosed. Per Section 2.3 of the BBB Code of Advertising, when these comparisons are made they must be based on the provisions in Sections 3 - 7. During a 3/11/2021 call with the business they informed BBB that they would need to review the Ad Review items with their team. The BBB gave them until 3/26/2021 to respond or schedule a second meeting. The business failed to respond, schedule a second meeting, or revise their advertising by 3/26/2021.
Serving Area

We service the following area(s): BOONE County, IL, CARROLL County, IL, COOK County, IL, DEKALB County, IL, DUPAGE County, IL, GRUNDY County, IL, JO DAVIESS County, IL, KANE County, IL, KANKAKEE County, IL, KENDALL County, IL, LA SALLE County, IL, LAKE County, IL, LEE County, IL, MCHENRY County, IL, OGLE County, IL, STEPHENSON County, IL, WHITESIDE County, IL, WILL County, IL, WINNEBAGO County, IL

  • BOONE County, IL
  • CARROLL County, IL
  • COOK County, IL
  • DEKALB County, IL
  • DUPAGE County, IL
  • GRUNDY County, IL
  • JO DAVIESS County, IL
  • KANE County, IL
  • KANKAKEE County, IL
  • KENDALL County, IL
  • LAKE County, IL
  • LASALLE County, IL
  • LEE County, IL
  • MCHENRY County, IL
  • OGLE County, IL
  • STEPHENSON County, IL
  • WHITESIDE County, IL
  • WILL County, IL
  • WINNEBAGO County, IL

Pattern of Complaint

BBB files indicate that this business has a pattern of complaints concerning delivery issues, product issues, and refund/exchange issues. On 2/4/2021, BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of 6/9/2021, BBB has not received a plan of action to alleviate the pattern of complaints.

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