About
Important information
- Additional Info:As of April 2006, the Better Business Bureau of Delaware has been handling and processing all of the complaints for JP Morgan-Chase/Bank One.
Business Details
- Local BBB:
- BBB of Chicago & Northern Illinois
- BBB File Opened:
- 7/1/1931
- Business Started:
- 1/1/1863
- Business Started Locally:
- 1/1/1863
- Alternate Names:
- N B D First National
- First Chicago Bank
- First National Bank Of Chicago
- FCC National Bank
- First Card Visa
- Mileage Plus First Card
- Bank One Credit
- Bank One Corp
- Cardmember Service Bank 1 One
- Card Member Service
- Chase Credit Card
- Chase Bank
- First USA Business Card Services
- JP Morgan-Chase
- First USA Bank, N.A.
- Chase Bank USA, N.A. - Credit Services
- Chase Bank Card Services
- Chase Bankcard Services Inc.
- Chase Auto Finance
- Chase Fraud Detector
- Chase Identity Protection
- Business Management:
- Ms. Patricia Baker
- Mr. Charles W. Shoemaker, Sr VP Retail Distr & Oper Dept
- Mr. Stanley Calderon, President & CEO
- Mr. James E. Denaut, President
- Ms. Susan K. Puls, V.P. Teller Administration
- Mr. Andrew Danos, Compliance Specialist
- Ms. Paulette Dyon, Consumer Affairs, Supervisor
- Ms. Traci Ellis, Vice President
- Ms. Margaret O'hara, Asst V.P.-Foundations/Contribu
- Ms. Gloria Marshall-Figuero, Service Analyst
- Mr. Jerry Goldstein, Regional Director
- Marsha Martell, Work Flow Coordinator
- Marie Badgely
- Harriet Thatch
- Ms. Martha Martinez
- Ms. Marisa Ramos
- Ms. Julie Harcum III.
- Betsy Tomczyk
- Ms. Francia Harrington, Senior Vice President Corporate Responsibility
Additional Contact Information
- Principal Contacts
- Ms. Patricia Baker
- Customer Contacts
- Ms. Patricia Baker
- Fax numbers
- Primary Fax: (312) 661-5382
- Other Fax: (847) 488-6740
- Additional Phone Numbers
- Other Phone: (312) 732-2327
- Other Phone: (804) 527-4000
- Other Phone: (312) 732-5379
- Other Phone: (312) 407-3233
- Other Phone: (847) 330-4780
- Other Phone: (800) 239-9619
- Other Phone: (312) 899-9300
- Other Phone: (630) 916-9080
- Other Phone: (312) 954-8060
- Other Phone: (847) 866-5500
- Other Phone: (708) 579-4400
- Other Phone: (815) 962-3771
- Other Phone: (847) 488-6725
- Other Phone: (888) 935-9935
- Other Phone: (847) 888-6000
- Other Phone: (847) 488-6144
- Other Phone: (312) 732-4000
- Other Phone: (312) 888-6518
- Other Phone: (312) 732-5053
- Other Phone: (847) 488-6549
- Other Phone: (800) 955-9900
- Other Phone: (800) 265-6524
- Other Phone: (877) 272-8472
- Other Phone: (312) 661-5380
- Other Phone: (312) 661-5377
- Other Phone: (312) 661-5378
- Other Phone: (312) 661-5376
- Other Phone: (847) 888-4800
- Other Phone: (815) 729-5000
- Other Phone: (888) 298-9491
- Other Phone: (847) 488-3741
- Other Phone: (847) 488-8686
- Other Phone: (888) 622-7547
- Other Phone: (800) 792-0001
- Other Phone: (800) 436-7927
- Other Phone: (888) 399-2586
- Other Phone: (800) 323-6252
- Other Phone: (888) 560-2659
- Other Phone: (302) 467-5056
- Other Phone: (800) 346-4559
- Other Phone: (800) 621-0361
- Other Phone: (847) 488-3285
- Other Phone: (800) 362-8182
Additional Information
- Business Categories
- Bank, Financial Services, Credit Cards and Plans, Credit Services, Credit Card Protection Services
Industry Tip
More Resources
Learn More
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.