Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
On February 16, 2021, BBB recognized a pattern of complaints from consumers regarding product and refund issues. Consumers allege that this business advertises and ships a product called “Bowl Sparkle” and the product does not perform as it is advertised. There are reports that the product stains the toilet blue and after using double the amount of product, it is still completely ineffective. Consumers allege they are unable to obtain a full refund from this business after reporting their dissatisfaction with the product and that Finally Fresh, Inc. only offers a partial refund to consumers (65%) if the consumer keeps the product. Furthermore, when consumers want to return the product it is the consumer’s responsibility to pay for the return shipping and still does not receive a full refund after the product is returned.
On February 16, 2021, BBB notified the company of the complaint pattern. To date, the company has not responded to BBB's request to address the pattern.
Service Area
- BANNOCK County, ID
- BINGHAM County, ID
- BONNEVILLE County, ID
- JEFFERSON County, ID
- MADISON County, ID
- POWER County, ID
- TETON County, ID
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.