Complaints
Current Alerts For This Business
On February 16, 2021, BBB recognized a pattern of complaints from consumers regarding product and refund issues. Consumers allege that this business advertises and ships a product called “Bowl Sparkle” and the product does not perform as it is advertised. There are reports that the product stains the toilet blue and after using double the amount of product, it is still completely ineffective. Consumers allege they are unable to obtain a full refund from this business after reporting their dissatisfaction with the product and that Finally Fresh, Inc. only offers a partial refund to consumers (65%) if the consumer keeps the product. Furthermore, when consumers want to return the product it is the consumer’s responsibility to pay for the return shipping and still does not receive a full refund after the product is returned.
On February 16, 2021, BBB notified the company of the complaint pattern. To date, the company has not responded to BBB's request to address the pattern.