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Important information
- Advertising Review:On June 26, 2019 the BBB contacted the company concerning its advertisement circulated in a flyer faxed to the BBB stating, "Satisfaction Guaranteed." The Ad contains the statement: "Satisfaction Guaranteed" and according to the BBB Code of Advertising, this claim is governed by the following Standard:
20.0: Warranties or Guarantees
20.1 When using the term "warranty" or "guarantee" in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser's website or, in the case of mail or telephone order sales, made available free on written request.
20.2 Advertisers should only use "satisfaction guarantee," "money back guarantee," "free trial offer," or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.
20.3 When "satisfaction guarantee" or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.
20.4 When advertising "lifetime" warranties or guarantees or similar representations, the advertisement must clearly and conspicuously disclose its intended meaning of the term "lifetime."
20.5 Sellers or manufacturers should advertise that a product or service is warranted or guaranteed only if the seller or manufacturer promptly and fully performs its obligations under the warranty or guarantee.
The company did not respond to the BBB inquiry.
Business Details
- BBB File Opened:
- 5/22/2019
Additional Contact Information
- Principal Contacts
- David M Wells, Owner
Additional Information
- Business Categories
- Asphalt
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