Business ProfileforWorldwide Travel Experts, LLC
Current Alerts For This Business
On March 11, 2019, BBB contacted Worldwide Travel Experts, LLC concerning an advertising claim found on its website, www.wtemaui.com. Specifically, the company claims on their landing page that they have a “110% Price Match Guarantee” and a “Proven Return on Investment.”
BBB received complaints from consumers regarding the pricing. Consumers state they pay thousands of dollars to join the club, but do not save any money on their travel.
When advertisers offer a price match guarantee, the offer should be made in good faith, include all necessary information to take advantage of it, and not place unreasonable burdens on the consumer who wants to take advantage of the offer.
On April 23, 2019, Worldwide Travel Experts, LLC removed the 110% Price Match Guarantee from their website.
In regard to the “Proven Return on Investment,” Travel clubs and timeshare companies should be wary of claiming a return on investment as any return in this case is dependent on the consumer’s use of the membership over time and their ability to take advantage of any savings offered which can vary. In addition, there is no financial “return” at the end of the membership term.
On May 6, 2019, Worldwide Travel Experts, removed the words “Proven Return on Investment” from their website.
For additional information on the Code of Advertising, please visit http://www.bbb.org/council/for-businesses/code-of-advertising.
At-a-glance
Overview
Products & Services
Business Details
- Location of This Business
- 1130 Kapahulu Ave, Honolulu, HI 96816
- BBB File Opened:
- 1/12/2017
- Years in Business:
- 8
- Business Started:
- 11/1/2016
- Business Incorporated:
- 10/22/2016
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Related Businesses
- Hours of Operation
Primary
- M:
- 8:00 AM - 2:00 PM
- T:
- 8:00 AM - 2:00 PM
- W:
- 8:00 AM - 2:00 PM
- Th:
- 8:00 AM - 2:00 PM
- F:
- 8:00 AM - 2:00 PM
- Sa:
- 8:00 AM - 2:00 PM
- Su:
- Closed
- Business Management
- Mr. Yasser Shalabi, Member
- Mr. Isaam Isaac, Member
- Ms. Kate MacDonald, Customer Service Manager
- Contact Information
Principal
- Mr. Yasser Shalabi, Member
Customer Contact
- Mr. Yasser Shalabi, Member
- Additional Contact Information
Phone Numbers
- (808) 661-3633Other Phone
Email Addresses
- Sales
- Technical Support
Website Addresses
- (808) 661-3633
Customer Complaints
0 Customer Complaints
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