See Hours
| Monday | 8:00 AM - 6:00 PM |
|---|---|
| Tuesday | 8:00 AM - 6:00 PM |
| Wednesday | 8:00 AM - 6:00 PM |
| Thursday | 8:00 AM - 6:00 PM |
| Friday | 8:00 AM - 6:00 PM |
| Saturday | Closed |
| Sunday | Closed |
About
Overview
BBB Accredited Since: 8/20/2024
Years in Business: 3
Payment methods:
- Credit Card
- Debit Card
- Wire Transfer
- ACH
- American Express
- Discover
- MasterCard
- PayPal
- Visa
- Zelle
Masterwork Studio accepts most major credit cards.
BBB Accreditation & Rating
About This Business
Products and Services
3D Character Development
3D Character Animation
Full Performance Face/Body Motion Capture
Motion Graphics
Unreal Game Development
3D Environment Development
3D Product Models
360 Animations
Business Details
- BBB File Opened:
- 8/20/2024
- Business Started:
- 12/25/2021
- Business Incorporated:
- 12/25/2021
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Mr. Mitchell Wierenga, Founder
Additional Contact Information
- Principal Contacts
- Mr. Mitchell Wierenga, Founder
- Customer Contacts
- Mr. Mitchell Wierenga, Founder
- Additional Email Addresses
- Primary: Email this Business
Additional Information
- Refund and Exchange Policy
At Masterwork Studio, we take great pride in delivering high-quality animated videos and 3D digital assets. Due to the nature of our creative services, all sales are final, and we do not offer refunds for any completed work or services rendered.
Key Points:
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Custom Nature of Services: Each project is tailored specifically to the client’s needs and specifications. Given the personalized nature of our work, we cannot resell or repurpose completed projects, making refunds impossible.
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Approval Process: We ensure that our clients are involved throughout the creative process, including initial consultations, concept development, and final approvals. Once a project is approved and delivered, it is considered final and non-refundable.
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Deposits and Payments: All deposits and payments made for our services are non-refundable. This includes any upfront payments, milestone payments, or final payments. These funds secure our time, resources, and commitment to your project.
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Revisions: We offer a set number of revisions as part of our service. Additional revisions beyond the agreed-upon scope may incur extra charges and are also non-refundable.
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Cancellation: If a project is canceled by the client at any stage, any payments made up to that point are non-refundable. We reserve the right to retain these funds as compensation for time and resources invested in the project.
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Exceptions: In the unlikely event that we are unable to complete a project due to unforeseen circumstances on our end, we will work with the client to reach a fair resolution, which may include partial refunds or credits towards future work.
By engaging with Masterwork Studio, you agree to the terms outlined in this No Refund Policy. We encourage all clients to communicate clearly and promptly to ensure satisfaction with our services.
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- Business Categories
- Animation Mechanics, Graphic Designer, Graphics Computers, Electronic Design
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