About

Important information

• Additional Info:

  According to information in BBB files, this company has a pattern of complaint alleging product and customer service issues.
  
  Specifically, consumers allege that World Financial Group, Inc. does not pay them the amount they were promised for the products and potential business opportunities. The consumer has been made to produce initial funding with hopes of multiplying investment opportunity.
  
  Furthermore, consumers allege that the business is communicating a pyramid method of operation. The consumers are not getting a clear understanding of investments within the business and paying upfront for returns on investments that are being offered. Consumers are requesting a refund of the initial payment.
  
  Consumers also state the only way they have of contacting this business is through email or live chat, and that customer service is slow in responding.
  
  On December 2, 2020 BBB contacted World Financial Group, Inc. seeking their voluntary cooperation in eliminating the pattern of complaint. BBB will update this aspect of the Business Profile once additional information becomes available.
  Based on consumer information provided to BBB, World Financial Group may be a multi-level marketing company.
  
  BBB Tip: Multilevel Marketing
  
  With the ability to reach out to dozens, or even hundreds or thousands, of people at a time through email and social media, it may seem like everybody you know is in business for themselves and selling something. You may get invites to parties selling jewelry, clothing, makeup, kitchen gadgets, or health supplements or added to Facebook groups for "pop up shops."
  
  Many of these businesses are multilevel marketing plans - people make money through their own sales as well as the sales of people who they recruit to their sales teams.
  
  Multilevel marketing is legal, but there is a fine line between these businesses and illegal pyramid or Ponzi schemes. The main difference is that with multilevel marketing, your income is based on actual product sales (by you and your recruits) while with a pyramid scheme your income is based on your signing up other distributors.
  
  A Ponzi scheme is similar to a pyramid scheme, but focuses on fake investment opportunities instead of sales.
  
  Make sure you do your research before joining a multilevel marketing business. Here are some things to think about:
  
  What will you be selling? Find out what you will be selling and compare prices and quality with other products. Make sure that any marketing materials you will be using are truthful and there is evidence to support claims about the products.
  
  Learn about the company. Look into the company's track record and reputation. Look for a business review and complaints at bbb.org. Do an internet search with the name of the company and words like scam or complaint. You can also search for news articles related to the company.
  
  Understand the plan. Make sure you are clear on all terms and conditions of the plan including pay and expenses. Remember that as you recruit other distributors, you are responsible for any claims you make about how much money they can earn, so be sure any claims are backed up with evidence. Get all information in writing.
  
  Ask for the name and contact information of someone at the company who can answer your questions. Ask them things like: How many people are on your team? How long have you been in the business? How much money did you make last year? What were your expenses last year? How much product did you sell to customers and how much to distributors? What percentage of the money you've made came from recruiting other distributors and selling them inventory or other items to get started?
  
  Please understand that with any multi-level opportunity, you must be able to sell the product as well as recruit others to join. Don't be mislead by false claims of earning a great deal of money.
  
  BBB's role in the marketplace is to promote and foster ethical relationships between businesses and the public through voluntary self-regulation efforts. BBB is a not-for-profit organization that works with both BBB Accredited and non-accredited businesses to help build a stronger foundation for customer relationships and marketplace trust.
  
  BBB received a complaint against World Financial Group indicating they offered job opportunities, possibly through multi-level sales.
  
  World Financial Group responded to the complaint by stating the following: the consumer was informed that what was being offered to her was not a job but a business opportunity to grow a business by being assigned a business coach, marketing coach and a financial coach.
  
  World Financial Group did not respond to BBB's request for specific information on what they offer to consumers.
  
  So that BBB can provide the most accurate and transparent information on World Financial Group to consumer inquiries, we sent our Standard Business Questionnaire for their completion and return.
  
  Also requested were copies of any written agreements, contracts, literature, brochures and marketing materials used by World Financial Group.
  
  World Financial Group did not respond to BBB's request.
  
  BBB asked World Financial Group to respond to the following questions:
  
  1. Are you a multi-level marketing company?
  
  2. What is the actual product you are selling?
  
  3. Are you affiliated with World Financial Group, Inc.?
  
  4. Your address appears to be a virtual office. Please clarify.
  
  5. At what point are consumers advised they are interviewing for a multi-level opportunity?
  
  6. Are consumers advised immediately that they will need to sell a product and recruit others? If not, please explain.
  
  7. Is the administrative fee refundable? If not, please explain.
  
  8. How do you advertise your company's marketplace offerings?
  
  9. The telephone number provide for your firm is a cell phone. Are there other telephone numbers for your company?
  
  10. Do you have an email address so consumers may contact you for information?
  
  11. Is there a company website?
  
  World Financial Group did not respond to BBB's request for information.
  
  BBB received return mail on World Financial Group. The address on file for World Financial Group appears to be a virtual office.
  
  BBB cannot determine if World Financial Group is still in operation.
  
  
  
  
• Additional Info:

  According to information in BBB files, this company has a pattern of complaint alleging product and customer service issues.
  
  Specifically, consumers allege that World Financial Group, Inc. does not pay them the amount they were promised for the products and potential business opportunities. The consumer has been made to produce initial funding with hopes of multiplying investment opportunity.
  
  Furthermore, consumers allege that the business is communicating a pyramid method of operation. The consumers are not getting a clear understanding of investments within the business and paying upfront for returns on investments that are being offered. Consumers are requesting a refund of the initial payment.
  
  Consumers also state the only way they have of contacting this business is through email or live chat, and that customer service is slow in responding.
  
  On December 2, 2020 BBB contacted World Financial Group, Inc. seeking their voluntary cooperation in eliminating the pattern of complaint. BBB will update this aspect of the Business Profile once additional information becomes available.
  Based on consumer information provided to BBB, World Financial Group may be a multi-level marketing company.
  
  BBB Tip: Multilevel Marketing
  
  With the ability to reach out to dozens, or even hundreds or thousands, of people at a time through email and social media, it may seem like everybody you know is in business for themselves and selling something. You may get invites to parties selling jewelry, clothing, makeup, kitchen gadgets, or health supplements or added to Facebook groups for "pop up shops."
  
  Many of these businesses are multilevel marketing plans - people make money through their own sales as well as the sales of people who they recruit to their sales teams.
  
  Multilevel marketing is legal, but there is a fine line between these businesses and illegal pyramid or Ponzi schemes. The main difference is that with multilevel marketing, your income is based on actual product sales (by you and your recruits) while with a pyramid scheme your income is based on your signing up other distributors.
  
  A Ponzi scheme is similar to a pyramid scheme, but focuses on fake investment opportunities instead of sales.
  
  Make sure you do your research before joining a multilevel marketing business. Here are some things to think about:
  
  What will you be selling? Find out what you will be selling and compare prices and quality with other products. Make sure that any marketing materials you will be using are truthful and there is evidence to support claims about the products.
  
  Learn about the company. Look into the company's track record and reputation. Look for a business review and complaints at bbb.org. Do an internet search with the name of the company and words like scam or complaint. You can also search for news articles related to the company.
  
  Understand the plan. Make sure you are clear on all terms and conditions of the plan including pay and expenses. Remember that as you recruit other distributors, you are responsible for any claims you make about how much money they can earn, so be sure any claims are backed up with evidence. Get all information in writing.
  
  Ask for the name and contact information of someone at the company who can answer your questions. Ask them things like: How many people are on your team? How long have you been in the business? How much money did you make last year? What were your expenses last year? How much product did you sell to customers and how much to distributors? What percentage of the money you've made came from recruiting other distributors and selling them inventory or other items to get started?
  
  Please understand that with any multi-level opportunity, you must be able to sell the product as well as recruit others to join. Don't be mislead by false claims of earning a great deal of money.
  
  BBB's role in the marketplace is to promote and foster ethical relationships between businesses and the public through voluntary self-regulation efforts. BBB is a not-for-profit organization that works with both BBB Accredited and non-accredited businesses to help build a stronger foundation for customer relationships and marketplace trust.
  
  BBB received a complaint against World Financial Group indicating they offered job opportunities, possibly through multi-level sales.
  
  World Financial Group responded to the complaint by stating the following: the consumer was informed that what was being offered to her was not a job but a business opportunity to grow a business by being assigned a business coach, marketing coach and a financial coach.
  
  World Financial Group did not respond to BBB's request for specific information on what they offer to consumers.
  
  So that BBB can provide the most accurate and transparent information on World Financial Group to consumer inquiries, we sent our Standard Business Questionnaire for their completion and return.
  
  Also requested were copies of any written agreements, contracts, literature, brochures and marketing materials used by World Financial Group.
  
  World Financial Group did not respond to BBB's request.
  
  BBB asked World Financial Group to respond to the following questions:
  
  1. Are you a multi-level marketing company?
  
  2. What is the actual product you are selling?
  
  3. Are you affiliated with World Financial Group, Inc.?
  
  4. Your address appears to be a virtual office. Please clarify.
  
  5. At what point are consumers advised they are interviewing for a multi-level opportunity?
  
  6. Are consumers advised immediately that they will need to sell a product and recruit others? If not, please explain.
  
  7. Is the administrative fee refundable? If not, please explain.
  
  8. How do you advertise your company's marketplace offerings?
  
  9. The telephone number provide for your firm is a cell phone. Are there other telephone numbers for your company?
  
  10. Do you have an email address so consumers may contact you for information?
  
  11. Is there a company website?
  
  World Financial Group did not respond to BBB's request for information.
  
  BBB received return mail on World Financial Group. The address on file for World Financial Group appears to be a virtual office.
  
  BBB cannot determine if World Financial Group is still in operation.