Business ProfileforEscapes Fence, Deck & Landscape
Landscape Contractors
Current Alerts For This Business
Pattern of Complaints:
According to information in BBB files, this company has a pattern of complaint alleging consumers' dissatisfaction with Escapes Fence, Deck & Landscape marketplace practices.
Specifically, complaints allege Escapes Fence, Deck & Landscape did not complete work as agreed upon and refund requests have been denied.
On September 9, 2019, BBB contacted the business to seek their voluntary cooperation in eliminating the pattern of complaint.
Escapes Fence, Deck & Landscape did not respond to BBB's request.
Specifically, complaints allege Escapes Fence, Deck & Landscape did not complete work as agreed upon and refund requests have been denied.
On September 9, 2019, BBB contacted the business to seek their voluntary cooperation in eliminating the pattern of complaint.
Escapes Fence, Deck & Landscape did not respond to BBB's request.
Additional business information
Additional Info:
So that BBB may provide the most accurate and transparent information on Escapes Fence, Deck & Landscape to consumer inquiries, we sent our Standard Business Questionnaire for their completion and return.
Also requested were copies of any written agreements, contracts, literature, brochures and marketing materials used by Escapes Fence, Deck & Landscape.
Escapes Fence, Deck & Landscape did not respond to BBB's request for information.
BBB also questioned the two addresses we found for Escapes Fence, Deck & Landscape. They are 4184 Tilly Mill Rd, Doraville, GA 30360 and 5788 Western Hills Dr, Norcross, GA 30071.
Both addresses are residential homes.
BBB asked Escapes Fence, Deck & Landscape for the actual physical location for their company.
Escapes Fence, Deck & Landscape did not respond to BBB.
Also requested were copies of any written agreements, contracts, literature, brochures and marketing materials used by Escapes Fence, Deck & Landscape.
Escapes Fence, Deck & Landscape did not respond to BBB's request for information.
BBB also questioned the two addresses we found for Escapes Fence, Deck & Landscape. They are 4184 Tilly Mill Rd, Doraville, GA 30360 and 5788 Western Hills Dr, Norcross, GA 30071.
Both addresses are residential homes.
BBB asked Escapes Fence, Deck & Landscape for the actual physical location for their company.
Escapes Fence, Deck & Landscape did not respond to BBB.
Advertising Review:
BBB's role in the marketplace is to ensure the public's confidence in advertising and promote trust in business. In BBB's general review Escapes Fence, Deck & Landscape's website, several advertised claims were found for which we requested written substantiation.
BBB reviews advertising on accredited and non-accredited businesses in every medium. Our request is based on BBB's Code of Advertising Standards that can be found at
https://www.bbb.org/code-of-advertising.
The specific Codes in question are Basic Principles of the Code: Advertisements should be truthful, sincere offers to sell. Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request.
Objective Superlative Claims: Claims that relate to tangible qualities and performance values of a product or service can be used when the advertiser has substantiation.
BBB asked Escapes Fence, Deck & Landscape to provide written documentation or additional information for the following advertised claims:
https://www.qrglistings.com/1293-fence-deck-landscape-installation-norcross-ga
We are nationally-recognized landscape contractor that promises you to bring your outdoor spaces to life.
BBB Request: Please provide written documentation to support your "nationally recognized" advertised claim.
With our gigantic experience in the industry
BBB Request: Please provide written documentation to support your "gigantic experience in the industry" advertised claim.
Our commitment to quality services has made us the most dependable landscape and hardscape contractor in Norcross, GA.
BBB Request: Please provide written documentation to support your "the most dependable landscape and hardscape contractor in Norcross, GA" advertised claim.
We have a team of the most experienced and hardscape professionals who can design and install all types of hardscape features at property's outdoor space.
BBB Request: Please provide written documentation to support your "the most experienced and hardscape professionals" advertised claim.
We are also known as the best fence contractor in Norcross, GA that offers unparalleled fence installation and fence repair services. We are proudly the most dependable fence company in the city that you can hire for installing or repairing
BBB Request: Please provide written documentation to support your "known as the best fence contractor in Norcross, GA that offers unparalleled fence installation and fence repair services" and "We are proudly the most dependable fence company in the city that you can hire for installing or repairing" advertised claims.
Whether you are looking for the best wooden fence contractor in Norcross, GA
BBB Request: Please provide written documentation to support your "best wooden fence contractor in Norcross, GA" advertised claim.
We take pride in being the best decking contractor in Norcross that offers the best quality deck repair and installation services.
BBB Request: Please provide written documentation to support your "being the best decking contractor in Norcross that offers the best quality deck repair and installation services" advertised claim.
What makes us different from our competitors is our team of the most experienced and credible landscaping professionals.
BBB Request: Please provide written documentation to support your "the most experienced and credible landscaping professionals" advertised claim.
Get in touch with us right today so that we can prove that we are the most affordable landscape service company in Norcross, GA, serving its clients with unmatched service standards.
BBB Request: Please provide written documentation to support your "we are the most affordable landscape service company in Norcross, GA, serving its clients with unmatched service standards" advertised claim.
We promise you the most remarkable services at the most reasonable rates.
BBB Request: Please provide written documentation to support your "the most remarkable services at the most reasonable rates" advertised claim.
Escapes Fence, Deck & Landscape did not respond to BBB's request.
BBB reviews advertising on accredited and non-accredited businesses in every medium. Our request is based on BBB's Code of Advertising Standards that can be found at
https://www.bbb.org/code-of-advertising.
The specific Codes in question are Basic Principles of the Code: Advertisements should be truthful, sincere offers to sell. Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request.
Objective Superlative Claims: Claims that relate to tangible qualities and performance values of a product or service can be used when the advertiser has substantiation.
BBB asked Escapes Fence, Deck & Landscape to provide written documentation or additional information for the following advertised claims:
https://www.qrglistings.com/1293-fence-deck-landscape-installation-norcross-ga
We are nationally-recognized landscape contractor that promises you to bring your outdoor spaces to life.
BBB Request: Please provide written documentation to support your "nationally recognized" advertised claim.
With our gigantic experience in the industry
BBB Request: Please provide written documentation to support your "gigantic experience in the industry" advertised claim.
Our commitment to quality services has made us the most dependable landscape and hardscape contractor in Norcross, GA.
BBB Request: Please provide written documentation to support your "the most dependable landscape and hardscape contractor in Norcross, GA" advertised claim.
We have a team of the most experienced and hardscape professionals who can design and install all types of hardscape features at property's outdoor space.
BBB Request: Please provide written documentation to support your "the most experienced and hardscape professionals" advertised claim.
We are also known as the best fence contractor in Norcross, GA that offers unparalleled fence installation and fence repair services. We are proudly the most dependable fence company in the city that you can hire for installing or repairing
BBB Request: Please provide written documentation to support your "known as the best fence contractor in Norcross, GA that offers unparalleled fence installation and fence repair services" and "We are proudly the most dependable fence company in the city that you can hire for installing or repairing" advertised claims.
Whether you are looking for the best wooden fence contractor in Norcross, GA
BBB Request: Please provide written documentation to support your "best wooden fence contractor in Norcross, GA" advertised claim.
We take pride in being the best decking contractor in Norcross that offers the best quality deck repair and installation services.
BBB Request: Please provide written documentation to support your "being the best decking contractor in Norcross that offers the best quality deck repair and installation services" advertised claim.
What makes us different from our competitors is our team of the most experienced and credible landscaping professionals.
BBB Request: Please provide written documentation to support your "the most experienced and credible landscaping professionals" advertised claim.
Get in touch with us right today so that we can prove that we are the most affordable landscape service company in Norcross, GA, serving its clients with unmatched service standards.
BBB Request: Please provide written documentation to support your "we are the most affordable landscape service company in Norcross, GA, serving its clients with unmatched service standards" advertised claim.
We promise you the most remarkable services at the most reasonable rates.
BBB Request: Please provide written documentation to support your "the most remarkable services at the most reasonable rates" advertised claim.
Escapes Fence, Deck & Landscape did not respond to BBB's request.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 4184 Tilly Mill Rd, Doraville, GA 30360-3176
- BBB File Opened:
- 11/8/2018
- Years in Business:
- 10
- Business Started:
- 1/27/2014
- Business Incorporated:
- 5/30/2018 in GA, USA
- Type of Entity:
- Corporation
- Business Management
- Mr. Chad N. Bennett, CEO
- Additional Contact Information
Phone Numbers
- (404) 781-8103Other Phone
Email Addresses
- Primary
- (404) 781-8103
Customer Complaints
0 Customer Complaints
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