Business ProfileforModivCare
Additional business information
Specifically, consumers allege they are not satisfied with the services of LogistiCare LLC. Passengers are alleging that drivers for LogistiCare LLC are not performing the following hired tasks:
1. Not picking up passengers at the scheduled time
2. Passengers are not being notified when drivers routes are cancelled
3. Not having adequate staff to meet the needs of patients to be transported.
Furthermore, consumers allege LogistiCare LLC does not respond to their complaints:
1. Passenger was scheduled for pick up after a 30-minute window of being late. Passenger called LogistiCare, LLC, no one answered passenger call nor returned passenger call from LogistiCare, LLC.
LogistiCare Solutions, LLC failed to respond to BBB's request to voluntarily address the pattern of complaint. BBB advises caution when deciding whether or not to conduct business with LogistiCare Solutions, LLC based on the concerns outlined above.
At-a-glance
Related Categories
Business Details
- Headquarters
- 1275 Peachtree St NE Fl 6, Atlanta, GA 30309-3580
- BBB File Opened:
- 8/30/1999
- Years in Business:
- 25
- Business Started:
- 8/30/1999
- Type of Entity:
- Corporation
- Alternate Business Name
- LogistiCare Solutions, LLC
- Logisticare
- Business Management
- Ms. Michelle Alston, Paralegal
- Mr. Jeffrey Felton, CEO
- Ms. Davilia Beckwith, Executive Officer
- Contact Information
Principal
- Ms. Davilia Beckwith, Executive Officer
Customer Contact
- Ms. Davilia Beckwith, Executive Officer
- Additional Contact Information
Fax Numbers
- (404) 888-5999Primary Fax
Phone Numbers
- (404) 888-5800Other Phone
Email Addresses
- Primary
- (404) 888-5999
Customer Complaints
0 Customer Complaints
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1 star12/06/2021
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