Business ProfileforHAAN Corporation, Inc.
Current Alerts For This Business
After a review of HAAN Corporation, Inc.'s complaints on file with BBB, we noticed a pattern of complaint.
Specifically, consumers allege dissatisfaction with the product (doesn't work/stops working) and requested refunds not received.
BBB requested the voluntary cooperation of HAAN Corporation, Inc. in eliminating the pattern of complaint and sent an Agreement to Eliminate a Pattern of Complaint Form to HAAN Corporation, Inc.
BBB requested at least three ways in which HAAN Corporation, Inc. would implement to stop any pattern of complaint.
HAAN Corporation, Inc. did not respond to BBB's request.
Additional business information
1. The address on file appears to be a virtual office. What is the actual physical location of your firm?
2. Where are your products manufactured?
HAAN Corporation, Inc. did not respond to BBB.
So that BBB may provide the most accurate and transparent information on HAAN Corporation, Inc. to consumer inquiries, we sent our Standard Business Questionnaire for their completion and return.
Also requested were copies of any written agreements, contracts, literature, brochures and marketing materials used by HAAN Corporation, Inc.
HAAN Corporation, Inc. did not respond to BBB's requests for information.
In BBB's general review of HAAN Corporation, Inc.'s website, several advertised claims were found for which we requested written substantiation.
BBB reviews advertising on accredited and non-accredited businesses in every medium. Our request is based on BBB's Code of Advertising Standards that can be found at
https://www.bbb.org/code-of-advertising.
BBB's requests are based on these specific codes:
Basic Principles of the Code: Advertisements should be truthful, sincere offers to sell. Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request.
Objective Superlative Claims: Claims that relate to tangible qualities and performance values of a product or service can be used when the advertiser has substantiation.
BBB respectfully requested written documentation or additional information for the following advertised claims:
https://www.haanusa.com/
The HAAN Corporation is the industry leader in steam-cleaning technology.
BBB Request: Please provide written documentation to support your advertised claim of "The HAAN Corporation is the industry leader in steam-cleaning technology."
https://www.haanusa.com/ABUS.html#history
The HAAN Corporation is the industry leader in steam-cleaning technology.
BBB Request: Please provide written documentation to support your advertised claim of "The HAAN Corporation is the industry leader in steam-cleaning technology."
Using only tap water, HAAN steam cleaners kill 99.9% of bacteria, viruses and allergy-causing dust mites. High heat sanitizes hard and soft surfaces, loosens dirt and grime and deodorizes almost every surface in the home. It is a cost effective way to clean the entire house without using a single chemical.
BBB Request: Please provide written documentation to support your advertised claim of "Using only tap water, HAAN steam cleaners kill 99.9% of bacteria, viruses and allergy-causing dust mites. High heat sanitizes hard and soft surfaces, loosens dirt and grime and deodorizes almost every surface in the home. It is a cost effective way to clean the entire house without using a single chemical."
https://www.facebook.com/HAAN-80961557506/
HAAN is recognized as the market leader and an innovator in steam technology.
BBB Request: Please provide written documentation to support your advertised claim of "HAAN is recognized as the market leader and an innovator in steam technology. "
HAAN Corporation, Inc. did not respond to BBB.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Headquarters
- 1201 Peachtree St NE 400 Colony Square, Suite 200, Atlanta, GA 30361-3503
- BBB File Opened:
- 5/30/2018
- Alternate Business Name
- Haan USA
- Contact Information
Principal
- Ms. Romi Haan
- Additional Contact Information
Email Addresses
- Primary
- Other
Customer Complaints
0 Customer Complaints
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