Business ProfileforAtlanta Roofing & Siding
Current Alerts For This Business
Our office was contacted by BBB Serving Macon seeking assistance regarding the marketplace practices of Atlanta Roofing & Siding and forwarding to our BBB an unanswered complaint that was filed against Atlanta Roofing & Siding.
BBB asked Atlanta Roofing & Siding to respond to the consumer complaint.
Atlanta Roofing & Siding did not respond to BBB.
BBB asked Atlanta Roofing & Siding to provide answers to the following questions:
1. Please provide a list of all company names under which you operate.
2. Please provide a list of all states in which your company operates.
3. Please provide a list of all required competency licenses in the states in which you operate.
4. Please provide a list of all websites used by your companies.
5. The address given on your various company websites are virtual offices. Please provide the exact physical location of your firm(s) and the address of the warehouse where your company keeps materials.
6. Your various websites are registered in Georgia, Florida and Kentucky. Please explain.
7. Are any of your companies incorporated? If so, please provide the state and the corporate information.
Atlanta Roofing & Siding did not respond to BBB.
So that BBB may provide the most accurate and transparent information on Atlanta Roofing & Siding to consumer inquiries, we sent our Standard Business Questionnaire for their completion and return.
Also requested were copies of any written agreements, contracts, literature, brochures and marketing materials used by Atlanta Roofing & Siding.
Atlanta Roofing & Siding did not respond to BBB's requests for information.
Additional business information
In our general review of the following websites that appear to be affiliated with Atlanta Roofing and Siding, several advertised claims were found for which we requested written substantiation.
http://www.savannahroofingandsiding.com/
http://www.maconroofingandsiding.com/
http://www.atlantaroofingandsiding.com/
http://www.athensroofingandsiding.com/
BBB reviews advertising on accredited and non-accredited businesses in every medium. Our request is based on BBB's Code of Advertising Standards that can be found at
https://www.bbb.org/code-of-advertising.
BBB's requests are based on these specific codes:
Basic Principles of the Code: Advertisements should be truthful, sincere offers to sell. Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request.
Objective Superlative Claims: Claims that relate to tangible qualities and performance values of a product or service can be used when the advertiser has substantiation.
On 8/17/20, BBB requested Atlanta Roofing & Siding's voluntary cooperation in providing documentation that supports the following claims made on the websites listed above:
1) "We remain the most loyal and reliable Atlanta roofing contractor in the Atlanta area."
2) "We are industry leaders."
3) "We have decades of roofing and siding experience ..."
4) "Atlanta Roofing and Siding holds most major roofing certifications and is an active member in good standing of the industry's major associations such as the Better Business Bureau. We also have broad bonding and insurance coverage."
To date, Atlanta Roofing and Siding has not provided written substantiation for their advertised claims.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 3355 Lenox Rd NE STE 750Z, Atlanta, GA 30326-1394
- BBB File Opened:
- 11/5/2015
- Years in Business:
- 9
- Business Started:
- 7/15/2015
- Alternate Business Name
- Athens Roofing & Siding
- Atlanta Roofing And Siding
- Atlanta Commercial Roofing And Siding
- Contact Information
Principal
- Mr. William Stogner, President
- Additional Contact Information
Phone Numbers
- (762) 499-5900Other Phone
Email Addresses
- Primary
- Other
Website Addresses
- (762) 499-5900
Customer Complaints
0 Customer Complaints
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