About
Important information
- Additional Info:BBB files indicate that this business has a pattern of complaints concerning sales practice issues. Since March 5, 2019 BBB has received several complaints. Consumers allege that they are instructed to call this business after a window appears on their computer stating that they have a virus. This business then claims that they can fix the issue and subsequently offers a protection plan. Consumers state that this business misrepresents themselves when speaking on the phone, and since they have allowed this business to take control of their computer, they feel pressured into using and paying for their services. Consumers filing complaints with BBB have given the business amounts ranging from $499.99 to $1,699.99. The address listed on the businesses' website is not a valid address. In February 2019, BBB sent a request to the business to address this pattern and what actions the business has taken to help eliminate the cause of the complaints. As of today, the business has not responded to the request made by BBB.
Business Details
- Local BBB:
- BBB of West Florida
- BBB File Opened:
- 2/1/2019
- Alternate Names:
- Nexway
Additional Contact Information
- Principal Contacts
- Sumit Singh, Registrant
- Customer Contacts
- Sumit Singh, Registrant
- Mr. Timothy Lee
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