About
Important information
- Additional Info:BBB has received a pattern of complaints against BRK ECOM LLC (empoweringsking.com) concerning non-delivery of products ordered and paid for online.
This business' website www.empoweringskin.com was created on 5/15/2019 and its ownership is anonymous.
The business address location is a single family home in a residential area.
On May 8, 2020, the business posted the following on their Facebook page:
"Due to coronavirus our shipping times have been very delayed. Our fulfillment center in Florida United States, has closed due to CDC Mandation's. However we are still shipping all orders from our fulfillment center outside of the United States. We have a 24/7 customer service team on Facebook and Instagram. Please if you have any questions reach out to us and we can assist you as soon as possible! We sincerely thank you for your understanding and patience during these hard times! Xo - Empowering skin team"
In July 2020, BBB contacted the business requesting information as to why the business believes the customers are filing the complaints, and what actions the business has taken to help eliminate the causes of complaints.
To date, the BBB has not received a response.
Effective 9/1/2020, emails to the business are being returned undeliverable.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.