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          Business Profile

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          Home Performance Alliance, Inc.

          This business is NOT BBB Accredited.

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          Complaints

          Current Alerts For This Business

          Pattern of Complaints:
          In efforts to eliminate causes leading to a pattern of complaints, Home Performance Alliance requests and BBB recommends that if you have any complaints or concerns, please contact the company's Special Customer Care Hotline at 800-472-5896 prior to contacting BBB.

          BBB files indicate that this business has a pattern of complaints concerning service issues and customer service issues. Specifically, complaints filed with BBB concern issues with delays in completing the contracted work and issues with the service performed. Other complaints with BBB allege sales practice issues.

          BBB met with Home Performance Alliance in November 2019 regarding its complaint activity, and the business has been in regular communication with BBB since then detailing the efforts it is making to eliminate the causes leading to complaints. The business informed BBB that it has developed heightened protocols and customer quality control measures.

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          BBB is here to help. We'll guide you through the process.

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          BBB Rating & Accreditation

          C-

          This business is not BBB Accredited

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          Businesses in this category

          Years in Business: 13

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          1780 102nd Ave N Ste 500

          Saint Petersburg, FL 33716-3603

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          (727) 538-4140

          Customer Complaints Summary

          0 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.