Business ProfileforSirata Beach Resort
Current Alerts For This Business
One customer stated:
"Resort does not allow me to postpone my stay for a different date due to Hurricane Dorian.
I have reservation #********, for this Saturday 8/31 to Monday 9/2, due to hurricane Dorian and FL being declared a state of emergency. I called the Resort many times to postpone the date and they would not allow me to do so i have explained that I live in Miami and would be driving with my family but I don't want to risk my life or my family's with the terrible weather. I begged them to work with me that I wasn't asking for a refund but a change of date. I have also contacted Hotels.com who Keeps stating that it's the Resort not budging. Keven S. is the resort manager who has only been rude and unreasonable. I have also spoken to a Kim at the resort. The amount that I would be loosing is $468.00. Please help me under these circumstances. Thank you in advance."
Another customer stated:
"Sirata won't refund us in full for cancelling due to hurricane Dorian.
Approximately 8/15/19 we booked two nights at Sirata Beach Resort. We reserved 8/30/19 and 8/31/19. On 08/28/19 we cancelled our reservation due to hurricane Dorian. Sirata will not fully refund our money. We were not offered alternate dates. They did not offer to work with us in anyway. This is a life threatening situation. All Sirata wanted was our money. This booking was for our wedding anniversary. When we booked this, there was not a hurricane in the forecast."
The complaints currently are pending as BBB contacts the business for response.
At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 5300 Gulf Blvd, Saint Pete Beach, FL 33706-2319
- BBB File Opened:
- 3/17/2008
- Years in Business:
- 20
- Business Started:
- 3/31/2004
- Business Incorporated:
- 3/31/2004 in DE, USA
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of MOT6203219 for this business, issued by Florida Department of Business & Professional Regulation
These agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399-6563
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Sirata Beach Resort & Cnfrnc
- Gpif Sirata, LLC.
- Compass Grille
- Business Management
- Mr. Nasser Razack
- Mr. Paul D Herbert, General Manager
- Contact Information
Other Contacts
- Mr. Tim Coultas, General Manager
- Mr. Curt Andrews, Manager
- Ms. Erin Rose
- H Gregg Nicklaus, Owner
- Ms. Antoine Morrissette, Customer Service Manager
- Ms. Roslyn Lawrence, Manager
- Additional Contact Information
Fax Numbers
- (727) 360-6799Other Fax
Phone Numbers
- (727) 363-5100Other Phone
- (727) 363-5158Other Phone
Website Addresses
- (727) 360-6799
Customer Complaints
0 Customer Complaints
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