About

Important information

• Advertising Review:

  In August 2024, BBB contacted the business regarding the following advertising claims:
  “Our experienced team uses eco-friendly cleaning solutions..”l "Eco Friendly Chemicals”; “Eco-Friendly Solutions";  "We care about the environment as much as we care about your property. Our eco-friendly cleaning solutions protect your home and the planet.”; “Environmentally Conscious Practices   We are committed to sustainable practices that minimize environmental impact without compromising on the quality of our services. Our eco-friendly cleaning solutions ensure a thorough clean while safeguarding the planet for future generations.” ; “We take pride in our work and guarantee your satisfaction.”

   To date the business indicated it would work to change or update its advertising. 

  BBB Code of Advertising indicates: 
  36. Environmental Benefit Claims
  36.1 General Principles
  36.1.1 Advertisers should not make broad, unqualified general environmental benefit claims like “green” or “eco-friendly.”
  36.1.2 Advertisers must qualify general claims with specific environmental benefits.
  
  36.4 Non-toxic
  36.4.1 Non-toxic claims likely convey that a product, package or service is non-toxic both for humans and for the environment generally. Thus advertisers must either possess competent and reliable scientific evidence that this is the case or clearly and conspicuously qualify the claim to avoid confusion.
  
  20. Warranties or Guarantees
  20.1 When using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request.
  20.2 Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.
  20.3 When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.
  20.4 When advertising “lifetime” warranties or guarantees or similar representations, the advertisement must clearly and conspicuously disclose its intended meaning of the term “lifetime.”
  20.5 Sellers or manufacturers should advertise that a product or service is warranted or guaranteed only if the seller or manufacturer promptly and fully performs its obligations under the warranty or guarantee.