Business ProfileforClinical Cleaning Services LLC

In March 2021, BBB contacted this business regarding the following advertising claims:
"COVID 19 DESINFECTING
During this uncertain times We realize the importance of maintaining your place ..."
"Our company has been family owned and operated since 1995"
"Our services are available 24 hours a day 7 days a week 365 days a year (no exceptions)."
"we guarantee %100 satisfaction"

To date the business did not respond to provide further information or updates.

BBB Code of Advertising indicates:
1. Basic Principles of the Code
1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser.
Advertisers should be prepared to substantiate any objective claims or offers made before publication or
broadcast. Upon request, they should present such substantiation promptly to the advertising medium or
BBB.
1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of
competitors, or insincere offers to sell, shall not be used.
1.3 An advertisement as a whole may be misleading by implication, although every sentence separately
considered may be literally true.
1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material
fact.

20. Warranties or Guarantees
20.1 When using the term "warranty" or "guarantee" in product advertising, the advertiser must
clearly and conspicuously include a statement that the complete details of the warranty can be
seen prior to sale at the advertiser's location, viewed on the advertiser's website or, in the case of
mail or telephone order sales, made available free on written request.
20.2 Advertisers should only use "satisfaction guarantee," "money back guarantee," "free trial
offer," or similar representations in advertising if the seller or manufacturer refunds the full
purchase price of the advertised product or service at the consumer's request.
20.3 When "satisfaction guarantee" or similar representations are used in advertising, any
material limitations or conditions that apply to the guarantee must be clearly and conspicuously
disclosed.
20.4 When advertising "lifetime" warranties or guarantees or similar representations, the
advertisement must clearly and conspicuously disclose its intended meaning of the term
"lifetime."
20.5 Sellers or manufacturers should advertise that a product or service is warranted or
guaranteed only if the seller or manufacturer promptly and fully performs its obligations under
the warranty or guarantee.