Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB files contain a pattern of complaints from consumers which allege billing issues. Specifically, consumers report that they canceled their subscription but were still billed by the company.
On September 27, 2024, BBB sent correspondence to VinSeeker requesting their voluntary cooperation in providing steps it will implement to eliminate the pattern of customer complaints. As of October 24, 2024 we have received no response from Vinseeker.com.
BBB will continue to monitor and update the company's report as needed.
Important Information
Additional Info
On
September, 27, 2024, BBB completed an investigation into this business. The investigation determined:
The
owner(s) of the business were not identified. The business’ Miami address is incomplete.
BBB
files contain complaints from consumers which allege billing issues.
On
September 18, 2024, BBB sent correspondence to VinSeeker requesting their
voluntary cooperation in providing additional information about the company. We are awaiting their response.
BBB
will continue to monitor and update the company's report as needed.
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