Yellow Pages Advertising
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This business has 1 alert
Important information
- Government Actions:Government Action: BBB reports on known government actions involving business’ marketplace conduct:Florida Office of the Attorney General v Global Directories, Inc. d.b.a. US-Yellow
Defendants operate a nationwide yellow pages directory business that deceives consumers into paying approximately $1,000 per year for automatically renewing subscription for a listing in an obscure, little used national and regional business telephone directory. Consumers harmed by Defendants' unlawful business practices have submitted over a thousand complaints to agencies such as the Florida Attorney General, Federal Trade Commission, and Better Business Bureau since 2009. The Attorney General brings this action for injunctive and other equitable and and statutory relief, including restitution to consumers, disgorgement of profits by the Defendants, civil penalties, reasonable attorney's fees and costs, and other appropriate relief pursuant to the Florida Deceptive and Unfair Trade Practices Act, Chapter 501, Part II, Florida Statutes (2018) ("FDUTPA"), including sections 501.207 (1) and (3), Florida Statutes (2018).
The business' attorney submitted the following statement of Global Directories, Inc.'s position regarding the litigation instituted by the Florida Office of the Attorney General:
Global Directories provides a valuable product, using an honest and unambiguous solicitation form, which meets the requirements of the FTC and the US Postal Service, and which was approved by the Attorney General’s Office 9 years ago. The AG's lawsuit is frivolous and was filed in retaliation for Global having sued them first (four months earlier) based on the AG's malicious interference with Global’s lawful business and the AG's refusal to honor the binding agreement they reached with Global in 2009 - an agreement which approved Global’s business model, its business practices and its marketing materials. The AG misrepresented Global’s fees for listings, which start as low as $204 per year, and inflated the number of complaints received about Global. Global fully expects the courts to sustain Global’s right to continue to do business as it has for the last 20 years.
About This Business
Business Details
- BBB File Opened:
- 3/7/2000
- Business Started:
- 6/13/1997
- Business Started Locally:
- 6/13/1997
- Business Incorporated:
- 6/13/1997
- Type of Entity:
- Corporation
- Alternate Names:
- US-Yellow
- Business Management:
- Mr. Michael Smith, CEO
Additional Contact Information
- Principal Contacts
- Mr. Michael Smith, CEO
- Customer Contacts
- US Yellow
- Fax numbers
- Primary Fax: (866) 702-8797
- Additional Phone Numbers
- Other Phone: (866) 768-8797
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 31899 for this business, issued by City of Jacksonville
City of Jacksonville
117 W. Duval St.
Jacksonville FL 32202
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