Business ProfileforKinnecorps, LLC

Based on BBB files, Kinnecorps, LLC has a pattern of complaints alleging non-completion of roof repair or replacement work after payment has been secured by the business. In addition, BBB files indicate that consumers also allege the business encourages consumers to sign an “Assignment of Benefits” contract, and tries to make claims to the consumers insurance benefits months later, though Kinnecorps, LLC did not complete the necessary repairs on the home.  

On April 17, 2018,  BBB sent correspondence to Kinnecorps, LLC requesting their voluntary cooperation in resolving complaints on file with BBB and providing steps it will implement to eliminate the pattern of customer complaints. 

On May 29, 2018, Kinneporps, LLC COO, Roger van den Bosch responded with the following statement: 

I wanted to speak to you personally and address the pattern of complaints listed. I do see the eight complaints in my file and these were done as a malicious attempt, by former employees, to discredit our company. We recently went through a “house cleaning” of several individuals due to taking advantage of the company and my generous nature. Lesson learned. Some of these prior employees have been contacting our customers and telling them to complain to BBB and others to try and get them out of our contract and sign them up with their new company. If you would look at the past few years of BBB and our company, we have helped nearly a thousand happy customers and will continue to do so. There are only eight complaints out of so many happy customers. I hope the numbers speak for themselves. If you look further into the complaints you will see that all of them have been addressed and that most of the customers are again happy with us and have dropped their respective complaint.  As an aside, in the industry right now there have been two hurricanes that we are all dealing with and they contribute to the tardiness of most roofing contractors. Not an excuse, just the facts. We are currently working to get back to the 3 to 4 weeks turn around and we do see this coming to fruition in the very near future. Please do not hesitate to call and speak with me personally if you have any questions or concerns, or feel free to come to the office anytime and meet with me. I do my absolute best to be available to all of my clients. Thank you for your time and consideration in this matter and I hope I have put your mind at ease with regards to these few complaints. 

Roger Van Den Bosch

In addition to filing a complaint with BBB consumers may also wish to contact the Construction Trades Qualifying Board with the city of Jacksonville, the licensing agency for the business, at 904-630-2657.