Business ProfileforRiverside Chevrolet
Current Alerts For This Business
BBB files show a pattern of failure to respond to consumer complaints presented to the company and failure to eliminate the basic cause of consumer complaints. Specifically, complaints allege the vehicles consumers used for trade-ins were not paid off leaving the consumer responsible for paying for a vehicle they no longer possessed.
On April 25, 2018, BBB sent correspondence to Riverside Chevrolet requesting their voluntary cooperation in resolving complaints on file with BBB and providing steps it will implement to eliminate the pattern of customer complaints. As of May 9, 2018 Riverside Chevrolet has not responded to BBB's correspondence.
On May 3, 2018, BBB issued a press release concerning Riverside Chevrolet. The link to this release is provided:
Since this release, BBB has continued to receive additional complaints.
Additional business information
ADMINISTRATIVE COMPLAINT The State of Florida, Office of Financial Regulation ("Office") files this Administrative Complaint against RIVERSIDE CHEVROLET, LLC d/b/a RIVERSIDE CHEVROLET on June 4, 2018. The complaint allegation is in reference to fraud, misrepresentation, deceit, or gross negligence in a retail installment transaction.
Upon review of Riverside Chevrolets’ business records, operations, and interviews with respondents’ agents by the State of Florida Office of Financial Regulation it determined that Riverside Chevrolet have over-drafted numerous times on their bank account, failed to pay state sales taxes, and failed to pay-off liens on vehicles which were used as trade-ins.
Riverside Chevrolet have demonstrated a lack of financial responsibility in their retail installment transactions.
State of Florida Office of Financial Regulation is seeking fine of $40,000.00 and revocation of Riverside Chevrolets’ license.
The Final Order dated October 8, 2018 states Riverside Chevrolet neither admits or deny, but consent to the State of Florida Office of Financial Regulation’s findings that they violated the sections of the Florida Statutes.
The findings state Riverside Chevrolet engaged in fraud, misrepresentation, deceit, or gross negligence in connection with their retail installment contracts, by selling trade-in vehicles despite not paying off the outstanding liens on those vehicles, in violation of section 520.995(1)(b), Florida Statutes.
It goes on to state Riverside Chevrolet has demonstrated a lack of financial responsibility in their retail installment transactions, by failing to pay off liens on trade-in vehicles, in violation of section 520.995(3)(d), Florida Statutes.
The motor vehicle retail installment license (MV9911643) is revoked and they shall pay an administrative fine in the amount of $40,000.00.
The Florida Department of Highway Safety Motor Vehicles has filed an Administrative Complaint against Riverside Chevrolet, LLC alleging:
89 counts of violating Section 319.24(5)(a), Florida Statutes, by failing to pay off and satisfy a lien within 10 working days of acquiring ownership.
799 counts of failure to notify the Department of Highway Safety Motor Vehicles of vehicles acquired by trade as required in Section 319.23 (6)(b), Florida Statutes.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 3494 Philips Hwy, Jacksonville, FL 32207
- BBB File Opened:
- 10/18/2016
- Alternate Business Name
- Riverside Chevrolet LLC
- Business Management
- Mr. Damon Ferguson, Principal
- Mr. Dwayne Ferguson, Operations Manager
- Mr. Andrew Ferguson, Owner
- Mr. George Clark, General Sales Manager
- Contact Information
Principal
- Mr. Damon Ferguson, Principal
Customer Complaints
0 Customer Complaints
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