Business Profile
Magazine Sales
National Magazine ExchangeHeadquarters
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Complaints
Current Alerts For This Business
Pattern of Complaints:
The company mails notices inviting people to call and enter the Million Dollar "Strike It Rich" Sweepstakes. There is no purchase necessary to enter the sweepstakes. The odds of winning are determined by the number of people who enter. The company estimates the odds at no more than 1 in 10 million. The sweepstakes promotion is used by the company to promote magazine subscriptions.
Our file experience shows that the company has received complaints alleging billing disputes, misinterpretation of the sweepstakes promotion, and misunderstanding the company's billing terms. The company has addressed most complaints brought to its attention by BBB by cancelling the consumer's account or responding to questions regarding the sweepstakes promotion or its billing procedures.
In order to expedite handling of any questions, or if you have a complaint, the company requests that you call their customer service department at (888) 588-4134 or email them at cs@nmemags.com.
Our file experience shows that the company has received complaints alleging billing disputes, misinterpretation of the sweepstakes promotion, and misunderstanding the company's billing terms. The company has addressed most complaints brought to its attention by BBB by cancelling the consumer's account or responding to questions regarding the sweepstakes promotion or its billing procedures.
In order to expedite handling of any questions, or if you have a complaint, the company requests that you call their customer service department at (888) 588-4134 or email them at cs@nmemags.com.