Business ProfileforThe Gutter Guy
Current Alerts For This Business
BBB files show a pattern of failure to respond to consumer complaints presented to the company and failure to eliminate the basic cause of consumer complaints.
Specifically, complaints and customer reviews allege that after securing a large deposit from the customer, The Gutter Guy does not return to complete the contracted work. In addition, complaints allege that your company contracts work for which it does not have a license, i.e. roof repairs.
On August 10, 2018, BBB sent correspondence to The Gutter Guy requesting their voluntary cooperation in resolving complaints on file with BBB and providing steps it will implement to eliminate the pattern of customer complaints. As of November 8, 2018 The Gutter Guy has not responded to BBB's correspondence.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 2250 Elder St, Bunnell, FL 32110-5253
- BBB File Opened:
- 12/16/2016
- Years in Business:
- 9
- Business Started:
- 1/1/2015
- Business Started Locally:
- 1/1/2015
- Type of Entity:
- Sole Proprietorship
- Business Management
- Mr. James Cigler, Owner
- Contact Information
Principal
- Mr. James Cigler, Owner
Customer Contact
- Mr. James Cigler, Owner
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintBBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.