Used Furniture
Universal Hotel LiquidatorsFind BBB Accredited Businesses in Used Furniture.
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Important information
- Advertising Review:In July 2022, BBB contacted Universal Hotel Liquidators regarding claims in its advertising, including "The World's Largest Hotel Liquidator."
According to the BBB Code of Advertising, superlative statements in advertisements about the tangible qualities and performance values of a product or service are objective claims for which the advertiser must possess substantiation as they can be based upon accepted standards or tests. BBB requested that Universal Hotel Liquidators substantiate or modify this claim but did not receive a reply.
Its websites and online advertising have multiple pricing claims, including:
"Residential Furniture at Wholesale Prices"
"Commercial furnishing products are available at wholesale prices to hotels/motel/businesses throughout the East Coast.."
"As a result, we are have an excellent selection of furniture at the lowest possible wholesale prices (often 80% off the original price)!"
"Each individual product is sold at the lowest wholesale price."
According to the BBB Code of Advertising, the term “wholesale price” can be used where they are the current prices which retailers usually and customarily pay when they buy such products for resale. BBB requested that the business provide substantiation for its wholesale, lowest wholesale price, and '80% off the original price' claims or consider modifying these statements, but did not receive a reply.
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