Business ProfileforShelterLogic Corp.

If I could leave a zero I would at this point! I originally got a 10x20x8 greenhouse months ago and after opening it and setting it up one of the 4 way roof connectors was not welded and after calling shelterlogic they tell me they don’t have the part in stock so to take it back down and dispose of it and we will send you a new unit, so I wait a week even taking days off work when the package is supposed to arrive but 4 days later the greenhouse comes destroyed so I send the pictures they open a claim and after cliam closed they sent another so I wait a week for this one even take more days off work for a no show package just to come days later destroyed worse then the last one so I send the pictures again they do a claim again and after the claim they send another unit but this one came worse then all of them again I had to repeat the process and finally received a unit that was usable! Now this was a four month presses!! And after calling shelterlogic multiple times about taking the trash units back they would tell me “we don’t want the trash and just throw it away” and after calling ups multiple times on picking back up the trash units they said “shelterlogic refused Re-pick up!” The whole time I had $2,000 in citrus tress in my garage waiting to go in the greenhouse, I’ve lost half of them in the long wait, I’ve had to pay out my own pocket $687 dumping the trash units at the transfer station since they go by weight, even was sent a wrong cover kit at one point and even had to pay my self to ship that back just to get the correct cover, and after calling and emailing even the sales manager there is zero Compensation even after the 4month wait, days off work, losing a $1,000 in fruit trees, $687 in dump fees for there trash!! All I asked was for 1 replacement 10x10x8 greenhouse cover kit and 2 replacement back wall panels for my daughter’s ag classes greenhouses that a bear got into and that I would call the whole situation good and not even worry about the loss! And I get back from the sales manager “$411.87 and have a good day” really to the point of letting my lawyer step in and take over!