Business ProfileforSynapse Group, Inc.
Current Alerts For This Business
BBB reports on known significant government actions involving business’ marketplace conduct.
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On 12/02/2020 the business entered into an Assurance of Discontinuance with the Washington State Attorney General. The Assurance settles allegations that the business engaged in deceptive auto-renewals of magazine subscriptions. These subscriptions, purchased by Washington State residents, originated at highly discounted promotional rates, but then auto renewed at full price unbeknownst to the consumer. Under terms of the Assurance, the business agreed to refund the identified consumers for the full auto-renewed price to the estimated total of $125,000.00. The business is additionally obligated to pay $750,000.00 to the Washington Attorney General to cover attorney costs, future monitoring and enforcement of the resolution, and future enforcement of the Consumer Protection Act. The Assurance was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law. For more details go to https://www.atg.wa.gov/news/news-releases/ag-ferguson-washingtonians-receive-full-refunds-hidden-subscription-renewal.
At-a-glance
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Related Categories
Overview
Business Details
This is a multi-location business.
- Headquarters
- 225 High Ridge Rd, Stamford, CT 06905-3000
- BBB File Opened:
- 9/13/1995
- Years in Business:
- 33
- Business Started:
- 3/14/1991
- Business Started Locally:
- 3/14/1991
- Business Incorporated:
- 1/1/1991
- Accredited Since:
- 9/16/1997
- Type of Entity:
- Corporation
- Alternate Business Name
- Food and Wine Connesuer Club
- Travel and Leisure Family Club
- Travel and Leisure Golf Players Club
- Business Management
- Ms. Jody Freire, Director of Customer Care
- Contact Information
Customer Contact
- Ms. Jody Freire, Director of Customer Care
- Additional Contact Information
Fax Numbers
- (203) 391-0817Primary Fax
Phone Numbers
- (800) 321-6247Other Phone
- (800) 944-0448Other Phone
Email Addresses
- Customer Service
- (203) 391-0817
Customer Complaints
0 Customer Complaints
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