Business ProfileforCharter Spectrum
Current Alerts For This Business
On December 18, 2018, New York Attorney General Barbara Underwood, announced it reached a record $172 million consumer fraud settlement with Charter/Spectrum for defrauding customers. The settlement alleges Charter Spectrum denied customers the reliable and fast internet service it had promised.
The settlement includes $62.5 million in direct refunds to over 700,000 active subscribers and over $100 million in premium channels and streaming services to 2.2 million active subscribers.
On July 27, 2018, New York State Public Service Commission, revoked its approval of the 2016 merger agreement between Charter Communications Inc. and Time Warner Cable, Inc. Charter was ordered to file within 60 days a plan with the Commission to ensure an orderly transition to a successor provider or provider's.
On July 11, 2019, the New York Public Service Commission approved a settlement with Charter Spectrum. Charter Spectrum will expand its broadband service to 145,000 customers in Upstate New York and pay $12 million to expand broadband services to other parts of New York.
At-a-glance
Related Categories
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 400 Atlantic St Fl 10, Stamford, CT 06901-3512
- BBB File Opened:
- 12/1/1992
- Years in Business:
- 31
- Business Started:
- 12/1/1992
- Business Incorporated:
- 1/3/2017
- Type of Entity:
- Corporation
- Alternate Business Name
- Time Warner Cable
- Bright House Networks
- Charter Communications Inc.
- Business Management
- Mr. Thomas Rutledge, President/CEO
- Contact Information
Principal
- Mr. Thomas Rutledge, President/CEO
- Additional Contact Information
Fax Numbers
- (864) 297-2236Primary Fax
Phone Numbers
- (203) 905-7800Other Phone
- (918) 664-8844Other Phone
Email Addresses
- Customer Service
- (864) 297-2236
Customer Complaints
25 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
12/01/2021
- Complaint Type:
- Problems with Product/Service
- Status:
- Resolved
Customer Reviews
35 Customer Reviews
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Most Recent Customer Review
PM
1 star12/06/2021
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