Business ProfileforNestle Waters North America Inc.
Current Alerts For This Business
On October 9, 2018 Better Business Bureau serving Connecticut (BBB) wrote to Nestle Waters North America with regard to several patterns of complaints that had been identified. Complaint patterns consisted of delivery delays and cancellations and varies billing discrepancies and errors. On October 23, 2018, BBB received a response from the business in which they indicated that they were aware of the pattern issues and were already taking steps to address and correct the issues. Specifically, Nestle had been experiencing a nation-wide shortage of delivery drivers, but have recently been able to add additional drivers as well as customer service staff in an effort to raise customer service and customer experience. Nestle also stated that they are dedicated to accurate billing.
BBB will continue to monitor the Nestle Waters North America file and believe that the company is dedicated to addressing and eliminating the identified patterns of complaints.
At-a-glance
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Overview
Business Details
This is a multi-location business.
- Headquarters
- 900 Long Ridge Rd Bldg 2, Stamford, CT 06902-1140
- BBB File Opened:
- 2/25/1998
- Years in Business:
- 161
- Business Started:
- 1/1/1863
- Business Incorporated:
- 1/6/1994
- Type of Entity:
- Corporation
- Alternate Business Name
- ReadyRefresh by Nestle
- Nestle Waters North America
- Deer Park Spring Water
- Business Management
- Ms. Jennifer Malek, Customer Service Supervisor
- Contact Information
Customer Contact
- Ms. Jennifer Malek, Customer Service Supervisor
- Additional Contact Information
Phone Numbers
- (800) 274-5282Other Phone
Website Addresses
- (800) 274-5282
Customer Complaints
0 Customer Complaints
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