About
About This Business
Products and Services
Business Details
- Local BBB:
- BBB Serving Connecticut
- BBB File Opened:
- 9/27/2011
- Business Started:
- 10/21/2009
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Mr. John J Wallace, Principal
Additional Contact Information
- Principal Contacts
- Mr. John J Wallace, Principal
- Customer Contacts
- Mr. John J Wallace, Principal
Additional Information
- Refund and Exchange Policy
- TERMS OF SERVICE:
- You must be at least 21 years of age or older and authorized to purchase tobacco according to all applicable city & state laws in order to order from Leaf Only.
- All prices are subject to change without notice.
- Orders recieved by 3:00pm EST usually ship within 5 business days, most often within 1-2 days. However, we ask for patience and understanding in the event of delays that are caused by circumstances outside of our control.
- Leaf Only is not responsible for any health or other side effects caused by using any of the products we sell. Smoking and using tobacco (or anything else for that matter) can be extremely dangerous, and is known to cause various health problems. Please use responsibly.
REFUND POLICY:
- If Leaf Only sends you the wrong item, we will pay for the shipping charges, and replace the product(s) once they are returned to us.
- If for some reason you ordered the wrong product and would simply like to return, or exchange it, you may do so. In this case however, customers will be responsible for all shipping charges, as well as a 5% re-stocking fee. The product to be returned must not have been damaged, and must include all original contents.
- All requests for exchange or refund must occur within one week of receiving the item to be exchanged. Return requests can be made by phone by calling 860-704-0646, or by e-mail (info@leafonly.com).
- In the event of a refund, we will notify you via email once the credit has been processed. Refunds may only be issued as store credit.
Notice to International Customers:
Unless there is a special request, we ship all international orders using USPS Priority Mail and use commodity codes that designate our goods not as tobacco "products", rather raw agricultural commodities or non-taxable goods (in most cases). However, depending on the country, the inspecting customs agent may charge taxes on our goods as if they were tobacco products and/or have special restrictions for import. It is the responsibility of our customers to ask import officials the regulations regarding whole leaf tobacco (commodity code prefix 2401).
If the package gets sent back to us, and you want it sent out again, you would have to pay for shipping again. If you decide that you do not want the package re-shipped and would like a refund, you would only get refunded the item total, minus a 5% restocking fee. Shipping cost does not get refunded. If the goods are destroyed or not returned, refunds are not available.
PRIVACY POLICY:
- Leaf Only collects customer information only to provide exceptional service. Leaf Only does not sell or distribute customer information, including payment details to any 3rd party organization. - Business Categories
- Tobacco Wholesale
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