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Business Profile

Healthcare Management

CareCentrix, Inc.

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Healthcare Management.

About

Important information

  • Additional Info:
    In October of 2018, BBB opened an investigation into  CareCentrix, Inc.’s business practices, resulting from an inquiry by an investigative reporter. Multiple consumer reports and interviews indicated the business repeatedly sent multiple invoices for the same medical equipment each month. Consumers had been informed they were covered by insurance or would not be billed for the product. When consumers reached out to the business regarding the billing discrepancies, they were informed it would be corrected. However, they would often receive another bill a month later or would be notified the bill had been sent to a collection agency. Because consumers are not given the opportunity to choose the third party billing company used by the sellers of their equipment or supplies, BBB strongly encourages consumers to be conscious of the bills they receive, and to review them regularly for accuracy.

About This Business

CareCentrix, Inc. provides comprehensive support and coordination of post-acute care, home health and home DME, home infusion, and home sleep services for patients on behalf of payers.

Business Details

BBB File Opened:
1/30/2012
Business Started:
1/1/1998
Business Incorporated:
10/2/1998
Type of Entity:
Corporation
Business Management:
Mr. John Driscoll, Chief Executive Officer
Mr. Tej Anand, Chief Technology Officer
Ms. Kirsten Anderson, MD, MPH, Chief Administrative Officer
Ms. Mary Daschner, Chief Operating Officer
Ms. Tom Gaffney, Chief Marketing Officer
Ms. Alison Gilligan, Vice President of Operations
Mr. Jon Hofer, Chief Information Officer
Mr. Steven Horowitz, Chief Financial Officer
Ms. Gisele Molloy, Chief Compliance Officer
Mr. Steve Wogen, Chief Development Officer
Ms. Julie DeFilippo, Director of Communications

Additional Contact Information

Principal Contacts
Mr. John Driscoll, Chief Executive Officer
Customer Contacts
Ms. Alison Gilligan, Vice President of Operations
Additional Phone Numbers
Other Phone: (860) 528-4038
Other Phone: (505) 878-2100
Other Phone: (631) 501-7000
Other Phone: (615) 807-7161
Other Phone: (919) 876-8532
Other Phone: (888) 839-5122
Other Phone: (877) 848-8229
Other Phone: (877) 989-9059

Additional Information

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