Complaints
Current Alerts For This Business
BBB files indicate a pattern of complaints filed against the business. Consumers are alleging product issues with this business. Consumers state that the mermaid tails they purchase break or are damaged after 1 use. Consumers also allege refund and exchange Issues. Consumers state that the business will not refund or exchange defective products. Consumers go on to state that if a refund is processed, it takes several days or weeks for the refund to appear in their bank accounts. Consumers allege delivery issues with the business claiming that they purchase expedited shipping, but the products do not arrive within the indicated time frame. Consumers go on to state that when they request a refund on the expedited shipping fee, it takes several days or weeks for the refund to appear.
BBB notified the business of this pattern on August 24th, 2018
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