Business ProfileforNative American Soul
Additional business information
In October 2018, BBB investigated Native American Soul's business practices. This investigation was prompted by consumer complaints and Scam Tracker reports.
Consumers allege ordering items that are not received. Principal states via complaint correspondence that refunds have been issued.
BBB of Southern Colorado contacted the business numerous time between September and October of 2018 (via postal mail and email) both for investigation detail requests and complaint correspondences.
BBB investigation reveals that there is an address in Spain listed for returns. However, principal acknowledges that there is a Colorado Springs address (postal/forwarding location, but has not divulged correct box number.) BBB of Southern Colorado was able to confirm that the local address that the business is using is a mail forwarding and receiving location and not an actual physical location.
Additionally, Native American Soul, through their website, states that they partner with the Native American Heritage Association (a non-profit organization) and has a donation link on their page. BBB has been unable to confirm the legitimacy of this partnership.
Based on the detailed information above, the BBB of Southern Colorado cannot state with confidence that we have a clear understanding of the business practices of Native American Soul and cannot confirm the legitimacy of the business.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 6547 N Academy Blvd, Colorado Springs, CO 80918-8342
- BBB File Opened:
- 7/24/2018
- Business Management
- Mr. Alex Moya
- Contact Information
Principal
- Mr. Alex Moya
Customer Contact
- Mr. Alex Moya
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
0 Customer Complaints
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