Online Retailer
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Complaints
Current Alerts For This Business
BBB files indicate that this business has a pattern of complaints concerning online orders. Customers allege the products they receive are not as advertised, are faulty, or the product is non working. When the customer tries to get in contact with the company they find that the only contact information provided by the company is an email. Customers have indicated that the company fails to respond to their emails or request for contact. If a customer does get in contact with the company to request a refund, the company indicates they do not have a refund policy. Other consumers have also indicated they have never received their ordered products and company has failed to respond to their requests for refunds.
On March 8, 2019 BBB notified the business of our concerns and requested their voluntary cooperation in eliminating the pattern of consumer complaints. As of today, the business has not responded to our request.
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