Carpet and Rug Cleaners
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Important information
- Advertising Review:
On October 18, 2016 BBB challenged this company’s advertising on a flyer. The following was an area of concern: The flyer states “We match all Competitors Coupons”, “100% Satisfaction Guaranteed!”
Per the BBB Code of Advertising, 13. Price Equaling, Meeting Competitors Prices; Advertisements which set out company policy of matching or bettering competitor’s prices may be used provided that:
The offer is made in good faith; the offer clearly and conspicuously discloses fully any material and significant conditions which apply including, if applicable, what evidence a consumer must present to take advantage of the offer; and the terms of the offer are not unrealistic or unreasonable for the consumers.
Also, when “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.
BBB notified the company and requested they clearly and conspicuously disclose the conditions of the “price match” and that they provide the details of their guarantee.
Despite several attempts the company has not responded.
Business Details
- Local BBB:
- Golden Gate Better Business Bureau
- BBB File Opened:
- 10/17/2016
- Number of Employees:
- 1
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Additional Information
- Business Categories
- Carpet and Rug Cleaners
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