Business ProfileforAirbnb, Inc.
Additional business information
The following link from Airbnb’s Help Center provides
information for consumers on possible scams and what steps to take if you
believe you have been the target of a scam.
https://www.airbnb.com/help/article/199/what-should-i-do-if-someone-asks-me-to-pay-outside-of-the-airbnb-website
Consumers who are considering renting a property through Airbnb, and individuals who are signing up to rent their living space as a host through AirBnB, should be aware that there are laws that need to be followed and the laws vary by state.
If you are renting a space, check with the host to ensure they are meeting applicable laws and guidelines. If you are a host your duties include ensuring you review the following, per Airbnb's website:
"Contracts:
Check your HOA or Co-Op Board regulations to make sure there is no prohibition against subletting--or any other restriction against hosting. Read your lease agreement and check with your landlord if applicable. You may consider adding a rider to your contract that addresses the concerns of these parties and outlines the responsibilities and liabilities of all parties.
Taxes:
Ensure you look up any local taxes or business license requirements that may apply. This may include things like hotel/transient occupancy tax, sales, and other turnover taxes such as Value Added Tax (VAT) or Goods and Services Tax (GST), or income tax.
Permits or Registrations:
Ensure you look up any permitting, zoning, safety, and health regulations that may apply. The governing authorities that regulate the use and development of property in your area may have useful information on such regulations.
If you're an Airbnb host, you must make sure of the following:
You have all necessary permissions to offer your accommodations, including ensuring that your hosting activity (i) will not breach any agreements you have entered into with any third parties (such as any agreements or rules with a landlord or HOA) and (ii) will (a) be in compliance with all applicable laws, Tax requirements, and rules and regulations that may apply to your Accommodations, including, but not limited to, zoning laws and laws governing rentals of residential and other properties and (b) will not conflict with the rights of third parties"
Complete information can be found on the company's website by visiting: https://www.airbnb.com/help/hosting101/responsible-hosting and https://www.airbnb.com/help/policies/community_guidelines#host_obligations.
At-a-glance
Related Categories
Overview
Airbnb, Inc., offers home rentals worldwide
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 888 Brannan St. Floor 4, San Francisco, CA 94117
- BBB File Opened:
- 4/27/2011
- Years in Business:
- 16
- Business Started:
- 6/27/2008
- Business Started Locally:
- 6/27/2008
- Business Incorporated:
- 6/27/2008
- Type of Entity:
- Corporation
- Number of Employees:
- 4000
- Business Management
- Mr. Brian Chesky, CEO
- Contact Information
Principal
- Mr. Brian Chesky, CEO
- Additional Contact Information
Website Addresses
Customer Complaints
29 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/30/2021
- Complaint Type:
- Problems with Product/Service
- Status:
- Answered
Customer Reviews
11 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Roy H
1 star12/06/2021
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