ComplaintsforCash App
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/29/2021
- Complaint Type:
- Problems with Product/Service
- Status:
- Resolved
I got an email: Your $390 cash out could not be completed The funds have been returned to your Cash App I checked Cash App and my funds are not there. I have no money available in the cash app. You guys have done something with my money whether hidden or not unavailable. I cant access or see my funds. Your support is ridiculous.Business response
12/02/2021
Thanks for reaching out and making us aware of this issue. Were sorry to hear about your experience. A member of our team is investigating your issue and will follow up with you shortly via email to help.
Thanks,
SquareCustomer response
12/02/2021
Better Business Bureau:
I have reviewed the response made by the business in reference tocomplaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************
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Customer Complaints Summary
4 total complaints in the last 3 years.
0 complaints closed in the last 12 months.