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          Additional Information

          Not BBB accredited

          Williams Sonoma, Inc.

          View full profile

          This is a multi-location business.

          Find a Location

          Williams Sonoma, Inc. has 154 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Williams Sonoma, Inc.

              3250 Van Ness Ave San Francisco, CA 94109-1012

            • Williams Sonoma, Inc.

              35 South Willowdale Drive #1709 Lancaster, PA 17602

            • Williams Sonoma, Inc.

              3212 Knox St Dallas, TX 75205-4032

            • Williams Sonoma, Inc.

              300 Summit Blvd STE 102 Vestavia, AL 35243-3176

            • Williams Sonoma, Inc.

              700 S Village Cir Tampa, FL 33606-2563

            Headquarters
            3250 Van Ness Ave, San Francisco, CA 94109-1012
            BBB File Opened:
            6/1/1976
            Years in Business:
            68
            Business Started:
            1/1/1956
            Business Started Locally:
            1/1/1956
            Type of Entity:
            Corporation
            Number of Employees:
            30000
            Alternate Business Name
            • Mark and Graham
            • Rejuvenation
            • PBKids
            • Pottery Barn
            • Pottery Barn Kids
            • Pottery Barn Teen
            • West Elm
            • Pottery Barn Outlets
            • Pottery Barn Bed & Bath
            • Williams-Sonoma
            • Williams-Sonoma Home
            • PBTeen
            Business Management
            • Ms. Bobbie Royal, Customer Service
            • Mr. Craig Barnes, Senior Vice President of Customer Care
            Additional Contact Information

            Fax Numbers

            • (702) 360-7178
              Primary Fax

            Website Addresses

            Additional Business Information
            Government Actions
            Government Action: BBB reports on known government actions involving business’ marketplace conduct:
            Williams Sonoma Inc., settles with FTC

            On July 13, 2020, the Federal Trade Commission (FTC) entered into a settlement agreement with Williams-Sonoma, Inc. File No. 202 3025.

            The proposed settlement was first announced in March 2020. The FTC’s complaint alleged that Williams-Sonoma deceptively claimed in advertisements and promotional materials that certain categories of its products were all or virtually all made in the United States.

            Under the terms of the final order, Williams-Sonoma is required to pay $1 million to the FTC. The company is also prohibited from making unqualified U.S., origin claims for any product, unless it can show that the product’s final assembly or processing and all significant processing takes place in the United States, and that all or virtually all components of the product are made and sourced in the United States.

            Under the order, any qualified Made in USA claims must include a clear and conspicuous disclosure about the extent to which the product contains foreign parts, components, and/or processing. To claim that a product is assembled in the United States, Williams-Sonoma must ensure that it is last substantially transformed in the United States, its principal assembly takes place in the United States, and its United States assembly operations are substantial.

            Serving Area
            • CA
            Products and Services
            This company offers kitchen and home accessories including cookware, cook's tools, cutlery, appliances, bake ware, food, furniture, outdoor supplies and more.
            Business Categories
            Home Accessories

            Contact Information

            3250 Van Ness Ave

            San Francisco, CA 94109-1012

            Visit Website
            (877) 812-6235

            Accreditation

            This business is not BBB Accredited

            Years in Business: 68

            BBB Rating

            A+

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Ratings

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