Home Accessories
Williams Sonoma, Inc.Headquarters
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Important information
- Government Actions:Government Action: BBB reports on known government actions involving business’ marketplace conduct:Williams Sonoma Inc., settles with FTC
On July 13, 2020, the Federal Trade Commission (FTC) entered into a settlement agreement with Williams-Sonoma, Inc. File No. 202 3025.
The proposed settlement was first announced in March 2020. The FTC’s complaint alleged that Williams-Sonoma deceptively claimed in advertisements and promotional materials that certain categories of its products were all or virtually all made in the United States.
Under the terms of the final order, Williams-Sonoma is required to pay $1 million to the FTC. The company is also prohibited from making unqualified U.S., origin claims for any product, unless it can show that the product’s final assembly or processing and all significant processing takes place in the United States, and that all or virtually all components of the product are made and sourced in the United States.
Under the order, any qualified Made in USA claims must include a clear and conspicuous disclosure about the extent to which the product contains foreign parts, components, and/or processing. To claim that a product is assembled in the United States, Williams-Sonoma must ensure that it is last substantially transformed in the United States, its principal assembly takes place in the United States, and its United States assembly operations are substantial.
About This Business
Products and Services
Business Details
- Local BBB:
- Golden Gate Better Business Bureau
- BBB File Opened:
- 6/1/1976
- Business Started:
- 1/1/1956
- Business Started Locally:
- 1/1/1956
- Type of Entity:
- Corporation
- Alternate Names:
- Mark and Graham
- Rejuvenation
- PBKids
- Pottery Barn
- Pottery Barn Kids
- Pottery Barn Teen
- West Elm
- Pottery Barn Outlets
- Pottery Barn Bed & Bath
- Williams-Sonoma
- Williams-Sonoma Home
- PBTeen
- Business Management:
- Ms. Bobbie Royal, Customer Service
- Mr. Craig Barnes, Senior Vice President of Customer Care
- Number of Employees:
- 30000
Additional Contact Information
- Fax numbers
- Primary Fax: (702) 360-7178
- Additional Websites
- Website 1
Additional Information
- Business Categories
- Home Accessories
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