About
Important information
- Government Actions:Government Action: BBB reports on known government actions involving business’ marketplace conduct:Federal Trade Commission v Intelicare Direct
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On October 11, 2023, Intelicare Direct, LLC into a Stipulated Order for Permanent Injunction, Civil Penalty Judgment, and Other Relief with the Federal Trade Commission. The Order settles allegations that the business participated in deceptive and unfair acts, or practices in the promotion and sale of background reports. Under terms of the Order, the business was ordered to a fair credit reporting act monitoring program, prohibit business activities, prohibit misrepresentations to consumers regarding covered reports, injunction concerning misrepresentations in violation of section 5 of the FTC Act, required disclosures for unexpected material connections, monitoring of endorsers, and must jointly and severally pay a civil penalty in the amount of $5,800,000. The Order was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law.
This action is final.
About This Business
Business Details
- BBB File Opened:
- 12/20/2013
- Business Started:
- 6/11/2012
- Business Incorporated:
- 5/31/2013
- Type of Entity:
- Corporation
- Business Management:
- Ms. Angie Mejia, Finance Analyst
Additional Contact Information
- Principal Contacts
- Mr. Joey Rocco, Founder
- Customer Contacts
- Mr. Joey Rocco, Founder
- Mr. Matthew Vallejo, Head of Call Center Operations
- Additional Email Addresses
- Primary: Email this Business
- Sales: Email this Business
- Technical Support: Email this Business
- Customer Service: Email this Business
Additional Information
- Business Categories
- Call Center
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.