Student Loan Services
Direct Account ManagementFind BBB Accredited Businesses in Student Loan Services.
About
Important information
- Government Actions:Government Action: BBB reports on known government actions involving business’ marketplace conduct:Minnesota Attorney General's Office vs Direct Account Management
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On February 10, 2023, Direct Account Management entered into an Assurance of Discontinuance with the Minnesota Attorney General's Office. The Assurance settles allegations that the business marketed, sold, and provided goods or services related to the repayment of student loans, offered to provide advice, or offered to act or acted as an intermediary between consumers and the U.S. Department of Education or its federal student loan servicers in order to reduce or eliminate student loan debt, without first becoming registered with Minnesota’s Department of Commerce, performed and imposed charges or received payment for debt settlement services without first executing written debt settlement services agreements without first performing all of the services it agreed to perform, misrepresented its services or created the likelihood of consumer confusion or misunderstanding regarding its services. The business is ordered to pay $20,063.12 in administrative penalties and shall pay a civil penalty of $10,000.00. The Assurance was for settlement purposes only and should not be considered as an admission of guilt or finding of violation of the law.
This action is final.
About This Business
Business Details
- BBB File Opened:
- 7/3/2019
- Business Started:
- 9/1/2019
- Type of Entity:
- Sole Proprietorship
- Business Management:
- Mr. Joseph Boylan, Owner
Additional Contact Information
- Customer Contacts
- Mr. Joseph Boylan, Owner
Additional Information
- Business Categories
- Student Loan Services, Debt Consolidation Services
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.