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Important information
- Advertising Review:
In February 2020, the Better Business Bureau requested Nadula.com to modify, substantiate or discontinue the discounted prices advertised on their website.
BBB’s Code of Advertising, Section 3 Comparison with own former selling price states that the former price must be the actual price at which the advertiser has openly and actively offered the product or service for sale, for a reasonably substantial period of time, in the recent, regular course of business, honestly and in good faith.
In addition, on April 20, 2020, BBB sent an email to Nadula asking the business to address the pattern of customer complaints. Consumers alleged that after placing an order through the company's site, they were experiencing a delay in delivery of weeks and some report not receiving their orders at all.
BBB's Code of Advertising Section 1 Basic Principles of the Code requires that advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB. Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
As of May 2020, Nadula.com has not responded to BBB's request.
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