About

Local BBB:

Better Business Bureau Serving the Pacific Southwest

BBB File Opened:

12/6/2013

Business Started:

2/1/2012

Business Started Locally:

2/1/2012

Business Incorporated:

2/13/2012

Type of Entity:

Limited Liability Company (LLC)

Alternate Names:

Yetu.Store

Business Management:

Mr. Patrick Jamison

Mr. Zimran Truth, Owner

Additional Information

Refund and Exchange Policy

RETURN POLICY
Please inspect your merchandise when you receive it before decorating. We cannot accept returns on decorated, excluding irregulars, or washed garments under any circumstances.
All claims for shortages, damages, defects etc. must be made within 72 hours of receipt of merchandise.
Returns must be authorized by YETU.STORE in advance, by phone or web, and within 14 days of receipt of merchandise.
No merchandise will be accepted for return after 30 days from the date of receipt of the merchandise.
Claims for returns for defective merchandise must be made in accordance with the warranties in YETU.STORE’s General Terms & Conditions of Sale.
Cancelled orders, returns of unwanted merchandise, returns due to customer error, refused or unclaimed COD, or unclaimed pickup orders are subject to a 15% restocking fee based on the quantity and nature of the returned products plus applicable shipping charges. There is a minimum restocking fee of $5.00.
Valid returns made via YETU.STORE.com’s online returns will not incur a restocking fee unless YETU.STORE believes in its sole discretion that you are abusing the return policy.
Freight on returns made via YETU.STORE.com will be paid by us unless in our sole discretion, we instruct you to keep the merchandise rather than return it to us.
Freight on all returns not made via YETU.STORE.com must be prepaid by you.
No returns will be accepted without a Return Authorization form or number from YETU.STORE. Please contact YETU.STORE Customer Service for a return authorization and shipping address.
Returns without original corresponding invoice number(s) will be credited at the lowest published price.
Merchandise that is not YETU.STORE’s (meaning sold to you by YETU.STORE) will be returned to you at your expense or disposed of by YETU.STORE.
Discontinued or closeout items are not returnable.
No returns on grommeted samples.
Altered or embellished products are not returnable excluding irregulars.
Returns on drop shipments coming direct from Mill suppliers are not allowed.
Defective merchandise must have tape placed over the flaw before returning.
It is the responsibility of the buyer to verify the accuracy of style, color, size and quantity on orders shipped to parties other than the buyer prior to decorating.
Please contact customer service if you have any questions at (559) 293-1738.

 


SHIPPING POLICY
Orders are primarily shipped via FED EX FLEX EXPRESS or common carrier, but shipping method can also be determined by the customer.
Orders placed before 5pm local time, will ship the same day .
Shipping  (FED EX FLEX) include a $4.99 charge per box.

The weight limit is 25 pounds. (THIS IS THE CHEAPEST WAY TO SHIP)

For questions about international deliveries, EMAIL TO Yetu.Store@outlook.com

Business Categories

Clothing