Business ProfileforProCreativeWriters
Current Alerts For This Business
Procreative Writers came to BBB’s attention in January 2019. A review of the company’s complaints was done in December 2019. Based on BBB files this company has a pattern of complaints. Complaints on file state issues with the quality of products and issues receiving refunds.
BBB reached out to the company so that they may respond to the complaints currently on file. BBB also requested the company provide more information on their refund policy. To date, the business has not responded to BBB.
Additional business information
On December 20, 2019, BBB challenged this company's advertising that appears on their website, https://www.procreativewriters.com. On the company’s “Our Guarantees” page, it states “When you work with us, you get 100% original, on-time content that you will own” and “100% satisfaction, guaranteed.”
According to the BBB Code of Advertising, the primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
BBB requested the company explain their 100% original, on-time content policy as consumer reported not receiving their orders within the given timeframe and to include any limitations or conditions that apply to their satisfaction guarantee policy.
To date the company has not responded to BBB’s request.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 45333 Fremont Blvd Ste 5, Fremont, CA 94538-7601
- BBB File Opened:
- 1/17/2019
- Number of Employees:
- 1
- Business Management
- Mr. Customer Service
- Contact Information
Principal
- Mr. Customer Service
Customer Contact
- Mr. Customer Service
- Additional Contact Information
Email Addresses
- Primary
- Sales
Customer Complaints
0 Customer Complaints
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