About

Local BBB:

Better Business Bureau Serving the Pacific Southwest

BBB File Opened:

12/12/2022

Business Started:

3/1/2020

Type of Entity:

Sole Proprietorship

Alternate Names:

Inland Empire Flags

Inland Motorsports

Additional Information

Refund and Exchange Policy

You may return most new, unopened items within 30 days of delivery for a full refund of the item price paid to the original payment method. We will reimburse the return shipping costs (up to the original shipping cost) if the return is a result of receiving an incorrect item or the item was damaged during shipping (Any claim of item(s) received damaged must be made within 3 days of receipt of the item. The shipping company will conduct their investigation and confirm the item was damaged while in their possession. The result of that investigation will determine our liability for return shipping cost). If a return is found to be a user error, the cost of any return shipping paid by Sports Fans Merchandise will be charged to the buyer's original payment method, and the return will not be processed for a refund or exchange. Some returns may incur a 20% restocking fee depending on the reason for the return. Due to the nature of electronic merchandise, we are not in a position to determine user error from manufacturer defect, so this information does not apply to electronic merchandise. Please read further for our policy concerning electronic merchandise. 

 Sports Fans Merchandise does not offer any warranty, implied or otherwise, for the performance, construction, or durability of any product we sell. Individual manufacturers of the products we sell, may or may not offer warranty against defects occurred during manufacturing or for a guaranteed specific period of use. Please see the manufacturer's website for warranty information, if any, that they may offer. All claims for warranty must be handled directly with the manufacturer.

 

 All Wholesale / Tax-Exempt purchases are final sales. These orders are non-returnable and non-refundable.

 

 Face masks, face covers, scarves, gloves, Headwear, beverage items, and infant products are non-returnable due to safety restrictions.

 

Return Merchandise Timeframes

 We may at our discretion, send out replacement items with a pre-paid return shipping label to ship back the claimed merchandise. If in this case, the claimed item(s) is(are) not received within 14 days from receipt of the replacement, the original payment method will be charged for the replacement items sent, as well as postage cost to ship those item(s). 

Electronic Merchandise Return Policy

 Sports Fans Merchandise does not warrant any electronic merchandise. Electronic merchandise (rechargeable, battery-operated, 12v, 120v, mechanical, cables etc.) are not eligible for returns. These items will sometimes carry a manufacturer's warranty for a specified period of time from the date of purchase. Please reach out to our customer service dept. with any questions prior to purchasing, for any warranty availability on electronic merchandise. (Please see below for Custom Autosound products)

 

Holiday Merchandise Return Policy

 All holiday return merchandise will be in the form of store credit only. Return shipping is not supplied for this type of return. A 20% restocking fee will also be imposed on all store credit returns.

 

Inflatables

 We do not provide warranties on inflatable items. Any warranty that may exist would be through the manufacturer of the item.

 

Return Processing Times

 Any accepted return will be refunded within 10-15 business days. This time period includes the transit time for us to receive your return from the shipper (3 to 7 business days), the time it takes us to process your return once we receive it (2 to 3 business days), and the time it takes your bank to process our refund request (3 to 5 business days).

 If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Business Categories

Online Retailer