About

Local BBB:

Better Business Bureau Serving the Pacific Southwest

Business Started:

2/1/2011

Business Started Locally:

2/1/2011

Business Incorporated:

3/24/2011

Type of Entity:

Corporation

Business Management:

Mr. Luong Vu

Additional Information

Refund and Exchange Policy

General Returns Policy:

Unless otherwise stated below, you can return items within 30 days of the ship date. All returns require an RMA (Return Merchandise Authorization) number. Your return does not have to be back in our warehouse within 30 days, but it does have to be in the possession of the shipper (along with the valid RMA).

We will send a pre-paid shipping return label via email if the return item is a result of our error. Please print the label and affix it to your package.

If an incorrect product is ordered, you may exchange the product for another of equal or greater value, minus any fees and shipping costs. Returns in these cases may be subject to a restocking fee of up to 25%, depending on part availability and market conditions.

All items must be in original packaging. All accessories in the original shipment must be included. (i.e. manuals, warranties, security seals, etc.).

Refund & Replacement Information:

All returned items are inspected upon arrival at our warehouse. Your refund or replacement will be processed after we received, inspected, and verified your return.

We will notify you via email with the details of your refund or replacement order as soon as it has been fully processed.

Please allow us about 7 business days (not including Saturday, Sunday or holidays) to process your refund or replacement within of delivery to our return center. Please check return tracking to know the date we received your item. Your refund may take one to two additional days to post to your original method of payment.

The risk of loss for the product being returned shall be with you at all times during the shipment of such product to the returns center.

Special Return Policy:

Defective products may only be returned within 30 days from the ship date, and can only be returned in exchange for the exact same product. The purchase price will be refunded back to your original payment method when we do not have your exact item in stock.

Once your return is processed, and is verified to meet the basic criteria above and to be defective, your replacement order will be sent to fulfillment. How quickly your replacement product ships after, that depends on product availability.

Business Categories

Network Computers, Computer Parts