Business ProfileforSupportBuds
Current Alerts For This Business
One their website, supportbuds.com, the company is claiming to be partners with Microsoft and AVG. BBB has been unable to confirm these claims.
According to the BBB Code of Advertising, "Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used;" and, "In general, advertising which uses testimonials or endorsements is likely to mislead or confuse if: It is not genuine and does not actually represent the current opinion of the endorser."
On April 24 and May 1, 2019 BBB wrote to SupportBuds requesting documentation for their advertised partnerships. As of today's date the company has not responded.
Consumers come into contact with tech scammers when interacting with a website with embedded malicious code which may bring up "pop-up windows" and sometimes sound recordings informing them that their computers have been hacked and/or infected and they must call an 800 number for technical support. Tech scammers also sometimes call victims on the telephone and give the same kinds of warnings about their computers. Consumers have also mistakenly come across tech scammers' phone numbers when doing an internet search for technical support.
However the contact is made, the scam is generally the same. Tech support representatives request remote access to a victim's computer; after which they may add useless software or "fix" problems and then request a fee for work that was unnecessary.
For more information about Tech Scams see these articles:
How to Spot, Avoid and Report Tech Support Scams
Internet Crime Complaint Center Announcement
At-a-glance
Business Details
- Location of This Business
- 9245 Laguna Springs Dr Ste 200, Elk Grove, CA 95758-7991
- BBB File Opened:
- 12/4/2014
- Years in Business:
- 10
- Business Started:
- 1/10/2014
- Business Incorporated:
- 11/26/2014
- Type of Entity:
- Corporation
- Alternate Business Name
- DigiSecure24x7
- Tekglance, Inc.
- Business Management
- Mr. Dennis Cross, President
- Mr. Rishabh Singh, President
- Contact Information
Principal
- Mr. Dennis Cross, President
- Mr. Rishabh Singh, President
Customer Contact
- Mr. Rishabh Singh, President
- Additional Contact Information
Phone Numbers
- (844) 332-7040Other Phone
- (888) 801-6303Other Phone
Email Addresses
- Primary
- Sales
- (844) 332-7040
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintBBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.