About

Local BBB:

Better Business Bureau Serving the Pacific Southwest

Business Started:

1/13/2005

Business Started Locally:

1/13/2005

Business Incorporated:

1/13/2005

Type of Entity:

Limited Liability Company (LLC)

Alternate Names:

A and M Limousines, LLC

Business Management:

Mr. Edward Powers, Manager

Additional Information

Refund and Exchange Policy

> THROUGHOUT THIS “TERMS & CONDITIONS” AGREEMENT, THE PERFECTLIMO AND SEDAN /PTL EXECUTIVE (PTL) AND/OR STAFF MEMBERS, ITS AGENTS,AFFILIATES AND EMPLOYEES WILL BE KNOWN AS “THE COMPANY”. ALL “TERMS& CONDITIONS” IN THIS AGREEMENT APPLY TO ALL LISTED AS “THECOMPANY”.
> WE ARE NOT RESPONSIBLE FOR LOSS OR DAMAGES TOARTICLES LEFT IN OR AROUND “THE COMPANY” VEHICLE(S), OR THE OFFICES OF“THE COMPANY”.
> I HEREBY AGREE TO BE RESPONSIBLE FOR ANY ANDALL DAMAGES, REVENUE LOSS OR INJURY TO ANY AGENT, STAFF MEMBER,EMPLOYEE, VEHICLE OR PROPERTY OF “THE COMPANY” WHICH IS CAUSED BY YOUAND/OR YOUR GUESTS. INCLUDING, BUT NOT LIMITED TO, PROVOKING OF ANOTHERPERSON(S) TO CAUSE HARM OR DAMAGE TO THE VEHICLE, BY YOU OR ANY OF YOURGUESTS. IN ADDITION, THE FOLLOWING IS A LIST OF OTHER IMMEDIATECHARGEABLE ITEMS:
1. NO FOOD INSIDE THE VEHICLE: ($100.00 CLEANINGFEE) 2. THE RELEASE OF BODILY FLUIDS/VOMITING IN OR ON THE VEHICLE:($400 CLEANING FEE) 3. GLITTER, GUM, SAND, DIRT, MUD OR FLUIDS ONCARPETS OR SEATS: ($100.00 CLEANING FEE) 4. ALCOHOL DECANTERS – BROKENOR MISSING: ($50/EACH) 5. NO SMOKING ALLOWED IN VEHICLE – SMOKING: ($250CLEANING/DEODORIZING FEE) 6. GLASSES – BROKEN OR MISSING: ($40= COST OFFULL CASE)
> ACTUAL COST OF REPAIRS: ANY DAMAGES TO THEINTERIOR OR EXTERIOR OF THE VEHICLE AND/OR PROPERTY OF “THE COMPANY”THAT REQUIRES REPAIR OR REPLACEMENT WILL RESULT IN THE CLIENT BEINGCHARGED THE ACTUAL REPAIR OR REPLACEMENT COSTS PLUS ANY APPLICABLE FEES.
> NO USE OF ILLEGAL DRUGS, WEAPONS OR SEXUAL ACTIVITIES IN OR NEAR THE VEHICLE: (RUN WILL BE TERMINATED)
> NO EXCESSIVE ELECTRONIC AUDIO VOLUME: (REPAIR OR REPLACEMENT CHARGES MAY APPLY)
>THE USE OF PHYSICAL OR VERBAL ABUSE TOWARDS ANY CHAUFFEUR OR AGENT(S)OF “THE COMPANY” WILL RESULT IN THE IMMEDIATE TERMINATION OF SERVICES:(NO REFUNDS. FULL AMOUNT OF BOOKED SERVICES WILL BE FORFEITED TO “THECOMPANY”).
> CLOSED-CIRCUIT MONITORING MAY BE UTILIZED INSIDEAND/OR OUTSIDE OF ALL VEHICLES FOR THE SAFETY OF ALL PASSENGERS AND OURCHAUFFEURS.
> FOR THE SAFETY OF ALL PASSENGERS AND THECHAUFFEUR, ALL BODY PARTS MUST REMAIN INSIDE THE VEHICLE WHILE INMOTION: (RUN WILL BE TERMINATED FOR ANY VIOLATION)
> OURCHAUFFEURS RELY ON THEIR GRATUITY (TIP), THUS PROVIDING YOU AND YOURGUESTS THE EXCEPTIONAL CUSTOMER SERVICE. ANY RESERVATION WITH NINE (9)OR MORE PASSENGERS WILL AUTOMATICALLY INCLUDE A 20% GRATUITY (INDUSTRYSTANDARD). MOST “VIP PACKAGES” INCLUDE GRATUITY AND FEES. SOMERESERVATIONS HAVE AN “OPEN GRATUITY”. ADDITIONAL GRATUITY FOREXCEPTIONAL SERVICE(S) IS ALWAYS WELCOME BY OUR CHAUFFEURS.
>THE CHAUFFEUR AND/OR “THE COMPANY” MAY TERMINATE SERVICES IMMEDIATELY ATANY TIME OR ANYWHERE FOR CERTAIN VIOLATIONS OF THIS AGREEMENT (NOREFUNDS. FULL AMOUNT OF BOOKED SERVICES WILL BE FORFEITED TO “THECOMPANY”).
THE PERFECT LIMO (TPL) / PTL EXECUTIVE (PTL)
TERMS & CONDITIONS AGREEMENT
STANDARD TERMS
(ADDITIONAL“TERMS & CONDITIONS” ATTACHED WITH RESERVATION EMAIL/COMPANYWEBSITE): THE PERFECT LIMO (TPL)/PTL EXECUTIVE (PTL) (KNOWN AS “THECOMPANY” IN THESE “TERMS & CONDITIONS”), ITS AGENTS, AFFILIATES ANDEMPLOYEES FALL UNDER THE PROTECTION OF THESE “TERMS & CONDITIONS”.THE COMPANY, ITS AGENTS, AFFILIATES AND EMPLOYEES ARE NOT LIABLE IN THEEVENT OF ANY TRAFFIC CONDITIONS, WEATHER CONDITIONS, ACTS OF GOD,MECHANICAL BREAKDOWN OR ANY UNFORESEEN CIRCUMSTANCES WHILE ON CHARTER.IN THE EVENT OF ONLY A MECHANICAL BREAKDOWN OR ERROR ON PART OF THECHAUFFEUR AND/OR THE COMPANY, THE COMPANY WILL OFFER REASONABLEACCOMMODATIONS TO THE ORIGINAL ITINERARY FOR LOSS OF TIME. THE COMPANY,ITS AGENTS, AFFILIATES AND EMPLOYEES ARE NOT RESPONSIBLE FOR DELAYS ORTHE TERMINATION CAUSED BY UNSAFE ROAD CONDITIONS (IE. NOT SALTED,ACCIDENTS, ETC). OVERTIME RATES (EXCLUDING “AIRPORTARRIVALS/DEPARTURES”) WILL APPLY AFTER THE FIRST FIVE (5) MINUTES OFPREARRANGED ENDING TIME DESCRIBED ON THE RUN SHEET. OVERTIME RATES AREBILLED IN THIRTY (30) MINUTE INCREMENTS AT THE REGULAR HOURLY RATE PLUSFEES AND GRATUITY, UNLESS SPECIFIED. THE PRICE OF YOUR CURRENTRESERVATION IS BASED ON YOUR ORIGINAL ROUTING INFORMATION. ADDITIONALCHARGES MAY APPLY IF ADDITIONAL STOPS AND/OR ROUTE CHANGES DIFFER FROMTHE ORIGINAL PREARRANGED RESERVATION. ALL QUOTES ARE BASED UPON VEHICLEAVAILABILITY AT THE TIME OF QUOTE REQUEST. QUOTES DO NOT INCLUDETRANSPORTATION/FUEL-SURCHARGE FEES OR GRATUITY UNLESS OTHERWISE STATEDIN WRITTEN QUOTE. PTL/TPL POLICIES AND AGREEMENTS APPLY TO ALLRESERVATIONS MADE VIA PHONE, EMAIL, OR THROUGH COMPANY OWNED WEBSITES.DUE TO THE NATURE OF THIS BUSINESS; 1. CERTAIN VEHICLE MODELS MAY NOT BEAVAILABLE AT TIME OF THE RESERVATION SERVICE DATE, IN WHICH ACOMPARABLE VEHICLE OR UPGRADE WILL BE OFFERED. 2. PTL/TPL MAY “FARM-OUT”YOUR RESERVATION TO ANOTHER QUALIFIED, LICENSED, AND FULLY INSUREDTRANSPORTATION COMPANY.
AIRPORT AND ONE-WAY TRANSFER AGREEMENT FOR
LAX– LOS ANGELES, ONT – ONTARIO, SNA JWA – JOHN WAYNE, LGB – LONG BEACH,GUARDIAN JET CENTER FBO, CHINO KCNO FBO, THRESHOLD AVIATION GROUP,ENCORE JET CENTER, RIVERSIDE MUNI – KRAL – STRATOS JET CHARTERS,RIVERSIDE PREMIUM FLIGHT SERVICES, RIVERSIDE AIR SERVICE, SAN BERNARDINOINTERNATIONAL AIRPORT – SBD, KSNA – SIGNATURE FLIGHT SUPPORT, ATLANTICAVIATION, FRENCH VALLEY AVIATION AIRPORT – MURRIETA – TEMECULA – THE JETCENTER
AIRPORT ARRIVAL / DEPARTURE & ONE-WAY TRANSFER TERMS
THEREIS AN ADDED $25.00 FEE FOR TRANSPORTATION SERVICE BETWEEN THE HOURS OF12AM TO 5AM. ALL PICK-UPS HAVE A 4-HOUR CANCELLATION POLICY PRIOR TOPICK-UP. A NON-REFUNDABLE DEPOSIT OF $50.00 WILL BE CHARGED AT TIME OFRESERVATION. ALL RESERVATIONS WILL BE CHARGED FOR BALANCE DUE 24-HOURSPRIOR TO SCHEDULED PICK-UP DATE/TIME. A CANCELLATION LESS THAN 4 HOURSTO SCHEDULED PICK-UP, CLIENT WILL BE CHARGED THE FULL AMOUNT OF THERESERVATION. ALL PAYMENTS MAY BE APPLIED TOWARDS FUTURE BOOKING WITHIN90-DAYS OF CANCELLATION DATE. AIRPORT ARRIVALS: THE CLIENT MUST HAVE ADIRECT PHONE NUMBER (I.E. MOBILE PHONE) FOR TPL OFFICES AND CHAUFFEUR TOCONTACT THE CLIENT IF NEEDED. IF YOU DO NOT RECEIVE A TEXT MESSAGE ORVOICE-MAIL FROM TPL OFFICES OR THE CHAUFFEUR ON YOUR PHONE UPON FLIGHTARRIVAL, PLEASE CONTACT OUR OFFICES AT 1-951-220-8382 OR TOLL FREE1-800-951-3017, AND WE WILL MAKE CONTACT WITH THE CHAUFFEUR IMMEDIATELY.AIRPORT CURBSIDE PICK-UP: WHEN READY WITH BAGGAGE, PLEASE CONTACTCHAUFFEUR OR TPL DISPATCH WITH AIRLINE EXIT DOOR AND PILLAR LOCATION FORPICK-UP. AIRPORT MEET & GREET (ADDITIONAL $12 CHARGE): CHAUFFEURWILL BE LOCATED AT MAIN EXIT/BAGGAGE AREA WITH SIGN DISPLAYING YOURNAME. AIRPORT “WAITING” FEE: $1.00 PER MINUTE WILL APPLY AFTER 25MINUTES (DOMESTIC) / 90 MINUTES (INTERNATIONAL) OF ACTUAL LANDING TIMEIF CLIENT(S) AND THEIR BAGGAGE ARE NOT READY TO DEPART AIRPORT. CLIENTIS RESPONSIBLE FOR MAINTAINING POSSESSION AND CONTROL OF THEIR ITEMS ATALL TIMES. AIRPORT & ONE-WAY TRANSFERS: RATES ARE BASED ON APOINT-TO-POINT TRANSFER. ANY ADDITIONAL STOPS (WITHIN A 5-MILE RADIUS OFORIGINAL RESERVATION ROUTE) WILL INCUR AN ADDITIONAL CHARGE OF $25 PERSTOP FOR THE FIRST TWENTY (20) MINUTES, THEN $2.00 PER MINUTE THEREAFTERPLUS ORIGINAL RESERVATION CHARGES. CLIENT(S) HAVE UP TO 10-MINUTESAFTER ORIGINAL RESERVATION PICK-UP TIME TO LOAD INTO VEHICLE(S),THEREAFTER A “WAITING” FEE OF $1.00 PER MINUTE WILL APPLY UP TO THIRTY(30) MINUTES AFTER. A “WAITING” FEE OF $2.00 PER MINUTE WILL APPLY AFTERTHIRTY (30) MINUTES FROM THE ORIGINAL RESERVATION PICK-UP TIME.
WEARE NOT RESPONSIBLE FOR PASSENGER FLIGHTS OR TRAINS MISSED, CANCELLED,DIVERTED, DELAYED OR ANY OTHER INCIDENT WHICH RESULTS IN THE FAILURE TOCOMPLY WITH THE CANCELLATION POLICY. WE WILL EXACT OUR BEST EFFORT TOFULFILL CLIENT NEEDS IN THESE INSTANCES SUBJECT TO WAIT-TIME FEES ORLATE CANCELLATIONS AND RE-BOOKINGS WITHOUT DETRIMENT TO OTHER RESERVEDCLIENTS. FULL TRIP CHARGE WILL APPLY IF THE PASSENGER FAILS TO CONTACTOUR OFFICE IF THEY ARE UNABLE TO LOCATE THEIR CHAUFFEUR. DEPOSITS ARENON-REFUNDABLE
PTL EXECUTIVE / THE PERFECT LIMO RESERVATIONS PAYMENT, CANCELLATION, QUOTE, AND DEPOSIT POLICY:
RESERVATION/ PAYMENT POLICY: ANY RESERVATION MADE VIA PHONE, EMAIL, OR IN OUROFFICES, WILL CONSTITUTE AS A VALID RESERVATION. A 50% NON-REFUNDABLEDEPOSIT OF THE FULL AMOUNT, “CREDIT CARD AUTHORIZATION” FORM, AND A“TERMS & CONDITIONS” FORM ARE REQUIRED TO SECURE AND GUARANTEE YOURRESERVATION DATE AND TIME. CREDIT CARD WILL BE CHARGED FOR THE REMAININGBALANCE DUE 24-HOURS PRIOR TO PICK-UP DATE/TIME. CASH BALANCE DUE INFULL UPON ARRIVAL OF LIMOUSINE AT THE FIRST LOCATION PICK-UP.CANCELLATION POLICY (EXCLUDES AIRPORT TRANSFERS): CUSTOMER IS LIABLE FORA CANCELLATION FEE WHICH CONSISTS OF THE 50% DEPOSIT FEE PAID IFCANCELLED UP TO 72-HOURS PRIOR TO SERVICE PICK-UP DATE/TIME. ACANCELLATION WITHIN 24-HOURS OF THE PICK-UP DATE/TIME, THE FULLRESERVATION AMOUNT BECOMES DUE IMMEDIATELY. ANY PAYMENTS, DEPOSITS,AND/OR FEES, MAY BE USED TOWARD A FUTURE RESERVATION WITHIN 90-DAYS OFTHE CANCELLATION DATE. QUOTE & DEPOSIT POLICY: ALL QUOTES ARE BASEDUPON AVAILABILITY. RATES ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALLQUOTES MAY NOT INCLUDE FUEL SURCHARGE OR GRATUITY, UNLESS SPECIFIED.“ALL-INCLUSIVE” RATES AND “SPECIAL PACKAGES” INCLUDE HOURLY RATE, FUELSURCHARGE, AND GRATUITY. ADDITIONAL CHAUFFEUR GRATUITY IS ALWAYSWELCOME, BUT SOLELY BASED UPON END SERVICES. A 15% FUELSURCHARGE/TRANSPORTATION FEE WILL APPLY TO ALL RESERVATIONS. FULLPOLICY, TERMS AND CONDITIONS AVAILABLE UNDER THE “TERMS &CONDITIONS/POLICIES” AGREEMENT ON OUR WEBSITE.
PRIVACY POLICY
THISPRIVACY POLICY DISCLOSES THE PRIVACY PRACTICES FOR THEPERFECTLIMO.COM(AND OTHER TPL AFFILIATES) / PTLEXECUTIVE.COM. THIS PRIVACY POLICYAPPLIES SOLELY TO INFORMATION COLLECTED BY THIS WEB SITE. IT WILL NOTIFYYOU OF THE FOLLOWING:
1. WHAT PERSONALLY IDENTIFIABLE INFORMATIONIS COLLECTED FROM YOU THROUGH THE WEB SITE, HOW IT IS USED AND WITHWHOM IT MAY BE SHARED.
2. WHAT CHOICES ARE AVAILABLE TO YOU REGARDING THE USE OF YOUR DATA.
3. THE SECURITY PROCEDURES IN PLACE TO PROTECT THE MISUSE OF YOUR INFORMATION.
4. HOW YOU CAN CORRECT ANY INACCURACIES IN THE INFORMATION.
INFORMATION COLLECTION, USE, AND SHARING
WE ARE THE SOLE OWNERS OF THE INFORMATION COLLECTED ON THIS SITE. WEONLY HAVE ACCESS TO/COLLECT INFORMATION THAT YOU VOLUNTARILY GIVE US VIAEMAIL OR OTHER DIRECT CONTACT FROM YOU. WE WILL NOT SELL OR RENT THISINFORMATION TO ANYONE.
WE WILL USE YOUR INFORMATION TO RESPOND TOYOU, REGARDING THE REASON YOU CONTACTED US. WE WILL NOT SHARE YOURINFORMATION WITH ANY THIRD PARTY OUTSIDE OF OUR ORGANIZATION, OTHER THANAS NECESSARY TO FULFILL YOUR REQUEST, E.G. TO SHIP AN ORDER.
UNLESSYOU ASK US NOT TO, WE MAY CONTACT YOU VIA EMAIL IN THE FUTURE TO TELLYOU ABOUT SPECIALS, NEW PRODUCTS OR SERVICES, OR CHANGES TO THIS PRIVACYPOLICY.
YOUR ACCESS TO AND CONTROL OVER INFORMATION
YOU MAYOPT OUT OF ANY FUTURE CONTACTS FROM US AT ANY TIME. YOU CAN DO THEFOLLOWING AT ANY TIME BY CONTACTING US VIA THE EMAIL ADDRESS OR PHONENUMBER GIVEN ON OUR WEBSITE:
• SEE WHAT DATA WE HAVE ABOUT YOU, IF ANY.
• CHANGE/CORRECT ANY DATA WE HAVE ABOUT YOU.
• HAVE US DELETE ANY DATA WE HAVE ABOUT YOU.
• EXPRESS ANY CONCERN YOU HAVE ABOUT OUR USE OF YOUR DATA.
SECURITY
WE TAKE PRECAUTIONS TO PROTECT YOUR INFORMATION. WHEN YOU SUBMITSENSITIVE INFORMATION VIA THE WEBSITE, YOUR INFORMATION IS PROTECTEDBOTH ONLINE AND OFFLINE.
WHEREVER WE COLLECT SENSITIVE INFORMATION(SUCH AS CREDIT CARD DATA), THAT INFORMATION IS ENCRYPTED ANDTRANSMITTED TO US IN A SECURE WAY. YOU CAN VERIFY THIS BY LOOKING FOR ACLOSED LOCK ICON AT THE BOTTOM OF YOUR WEB BROWSER, OR LOOKING FOR“HTTPS” AT THE BEGINNING OF THE ADDRESS OF THE WEB PAGE.
WHILE WEUSE ENCRYPTION TO PROTECT SENSITIVE INFORMATION TRANSMITTED ONLINE, WEALSO PROTECT YOUR INFORMATION OFFLINE. ONLY EMPLOYEES WHO NEED THEINFORMATION TO PERFORM A SPECIFIC JOB (FOR EXAMPLE, BILLING OR CUSTOMERSERVICE) ARE GRANTED ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION. THECOMPUTERS/SERVERS IN WHICH WE STORE PERSONALLY IDENTIFIABLE INFORMATIONARE KEPT IN A SECURE ENVIRONMENT.
UPDATES: OUR PRIVACY POLICY MAYCHANGE FROM TIME TO TIME AND ALL UPDATES WILL BE POSTED ON THIS PAGE.IFYOU FEEL THAT WE ARE NOT ABIDING BY THIS PRIVACY POLICY, YOU SHOULDCONTACT US IMMEDIATELY VIA TELEPHONE AT 1-800-951-3017 OR VIA EMAIL(INFO@THEPERFECTLIMO.COM). TCP #29766

Business Categories

Limo Service, Airport Transportation