About
Important information
- Government Actions:Government Action: BBB reports on known government actions involving business’ marketplace conduct:Los Angeles County District Attorney's office v Carvana LLC
The following describes a government action that has been resolved by either a settlement or a decision by a court or an administrative agency. If the matter is being appealed, it will be noted below.
On July 20, 2021, Carvana LLC entered into a settlement agreement with the Los Angeles County District Attorney’s office. The agreement settles allegations that the business sold cars in the state of California without a dealer's license, and the business delivered cars in the state of California without a Transporter’s license. Under terms of the settlement, the business agreed to pay $150,000 in penalties, $50,000 in investigative costs and was ordered to pay $50,000 in restitution. The Assurance was for settlement purposes only and should not be considered as an admission of guilt or finding a violation of the law.
This action is final.
Overview
BBB Accredited Since: 6/23/2015
Years in Business: 12
Payment methods:
This business accepts online ACH payment
BBB Accreditation & Rating
About This Business
Business Details
- BBB File Opened:
- 6/22/2015
- Business Started:
- 3/9/2012
- Business Incorporated:
- 3/9/2012
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Carvana Group LLC
- Carvana Co Sub LLC
- Business Management:
- Ms. Teresa Aragon, Member
- Mr. Jeffrey Cunningham, Member
- Mr. Ernest C Garcia, CEO
- Mr. Weston Souther, Member
- Ms. Jessica O'Neal, Manager
- Mr. Brandon Holliday, Senior Engineer, Cloud Support
Additional Contact Information
- Principal Contacts
- Ms. Teresa Aragon, Member
- Mr. Jeffrey Cunningham, Member
- Mr. Ernest C Garcia, CEO
- Customer Contacts
- Ms. Teresa Aragon, Member
- Mr. Jeffrey Cunningham, Member
- Mr. Ernest C Garcia, CEO
- Mr. Weston Souther, Member
- Ms. Jessica O'Neal, Manager
- Mr. Brandon Holliday, Senior Engineer, Cloud Support
- Fax numbers
- Primary Fax: (866) 221-3833
- Additional Phone Numbers
- Other Phone: (480) 632-3857
- Additional Email Addresses
- Complaint: Email this Business
- Inquiry: Email this Business
- Sales: Email this Business
- Additional Websites
- Website 1
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Refund and Exchange Policy
- This business offers a 7-day money back return policy
- Business Categories
- Online Car Dealers, Used Car Dealers
Industry Tip
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.