About
Important information
- Believed to be out of business:According to information in BBB files, it appears that this business is no longer in business.
About This Business
Products and Services
Business Details
- BBB File Opened:
- 7/27/2018
- Business Started:
- 4/1/2001
- Type of Entity:
- Sole Proprietorship
- Alternate Names:
- Carmen's Creations
- Business Management:
- Ms. Carmen Foster, Owner
Additional Contact Information
- Principal Contacts
- Ms. Carmen Foster, Owner
- Customer Contacts
- Ms. Carmen Foster, Owner
- Additional Email Addresses
- Primary:
Additional Information
- Refund and Exchange Policy
- CANCELLATIONS
We can accept order cancellation within 5 business days of your order date. After this time has lapsed your order cannot be cancelled orrefunded.
If you feel there are extenuating circumstances that should preclude yourpurchase from this policy, please contact us for consideration.
Volume orders exceeding 100 units and orders containing a company Logo detailcannot be canceled after 5 business days of your order date.
REFUND/EXCHANGE
Timely Delivery:
Unless affected by circumstance beyond our control, Carmen’s Creations providesa 100% money back guarantee on all shipments failing to meet deliverydeadlines, confirmed at the time of order.
Circumstances beyond our control include severe weather conditions inhibitingthe freight carrier from timely delivery, interruption to freight line due tomanmade challenges (IE: Gas shortages, labor strikes, re-routing shipments dueto road conditions), incorrect delivery address provided at the time oforder.
Manufacturer Defects:
Carmen’s Creations will exchange any product within a shipment that does notmeet the quality standard established by the sample approval process.Replacement units will be provided immediately to ensure order fulfillment. Tocomplete the exchange, the defective units, in new condition, must be packagedfor pick up.
When care instructions are followed, performance failures relating to stitchingare also 100% guaranteed throughout the 2014 detasseling season. Less than 2%of our products have failed since 2009. Please return a sample of the defectiveunits for our team to study and safeguard against future issues.
Care Instructions found on the labels:
Units with 3mm Polyester Screen: Machine wash/ hang dry
Units with Best View or 1mm Screen: Hand wash/hang dry
Arm Sleeves: Machine wash/hang dry
Report Defective Product to:
Carmen Foster
1-855-836-5405
info@detasselingppe.com - Business Categories
- Safety Clothing, Clothing, Commercial Manufacturers
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